ITW Description:
Illinois Tool Works Inc. (NYSE: ITW) is a diversified manufacturing company that delivers specialized expertise, innovative thinking and value-added products to meet critical customer needs in a variety of industries. ITW, with approximately 14.8 billion dollars in global revenues, operates 7 major segments with businesses in 55 countries that employ approximately 48,000 women and men. These talented individuals, many of whom have specialized engineering or scientific expertise, contribute to our global leadership in innovation. We are proud of our broad portfolio of more than 17,000 active patents.
Position Summary:
The Sales Coordinator- Seats and Motion will be based at our sales office in Troy, MI, with the ability to work remote. This role is integral as part of the North America Sales team (3 Account Managers and Sales Manager); responsible for supporting the sales and customer service administration, planning, organization, and automation including managing the sales database for the major OEM customers and Tiers. Assists with the administrative services of sales.
Essential Responsibilities:
Maintain database of Open / Sold / Target project activity for Sales team (Growth Tracker).
Maintain Sales Files with input from Account Managers and Sales Manager. Includes collaboration with Finance to maintain accuracy.
Partner with ITW Seats & Motion Operations to finalize quotes for existing and new products.
Create and maintain project sheets
Set up new customers in collaboration with Finance
Complete customer forms as needed with support from Account Managers
Review purchase orders for accuracy against quote and resolve anomalies with management
Review incoming RFQ's for all pertinent information (p/n, vehicle information, pcs used per vehicle, quote deadline)
Develop and maintain a system to record information on previous and future quoted parts for price history
Work with Operations on Pre-production orders
Maintain Customer Portals:
Administrator of most customer online portals (create new accounts for colleagues)
Upload and update ITW quality certificates
Check news on a quarterly base (e.g. new supplier guidelines) and distribute updates to the effected departments internally
Upload quotations if required during a quote process
Coordinate planning of Monthly Project review meetings and maintain project notes with input from Account Managers and Engineers
Analyze shipping data and reconcile forecast to increase forecast accuracy
Update Sales data with IHS vehicle forecast data monthly
Support sales to distributors for RFQs, Quotes, samples, forecast, etc
Gather all necessary documents needed for proper award of new business including, Quotes, PO's, Nomination letters, program confirmation, & piece/ Vehicle info. Maintain proper monthly audit documents on SharePoint site for each new award.
Analyze incoming PO's for pricing, terms, p/n's, customer contact information. Compare to quotes and work with customer to correct any outstanding items.
Support Sales Manager in the compilation and draft Annual Plan/Long-Range Plan documents for presentation to Commercial Leader
Assist with preparing for Customer on-site events
Collaborate with Account Managers in the preparation of documents, sample kits, presentation for OEM/Tier tech shows and customer meetings
Develop and maintain relationship with key buyers, along with Acct Manager, as assigned to better understand ITW's business opportunities
Other tasks and duties as assigned
High school diploma or GED required
2-3 years of experience working perferred
Ability to interact with customers who are often senior purchase contacts and engineering professionals and co-workers on global level
Some travel may be required with US.
Skills should include, but are not limited to:
Advanced proficiency within the Office 365 software package, especially PowerPoint presentations and Excel Formulas with linked spreadsheets
High level customer interaction skill-set
An aptitude to multi-task while maintaining utmost accuracy
Ability to exercise discretion and independent judgment and the flexibility to adapt to global conditions such as currencies, language barriers, and work hours related to time-zone differences
Project management skills
Excellent Customer Service and good communication skills
Strong organizational skills
All your information will be kept confidential according to EEO guidelines.
ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
_All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws. _
ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
