At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
The Regional Manager supports the Therapy Development team of TDMs and FCEs in driving procedural success in TMVR and TTVR cases. The Manager directs the daily operations of the team and coordinates with a cross functional team including Research and Development, Clinical, Quality, and others to ensure therapy adoption by customers, safe patient outcomes, meaningful device iteration feedback, best in class customer education, and, ultimately, successful commercialization of the TMVR and TTVR devices.
POSITION RESPONSIBILITIES
The following responsibilities are to be performed as appropriate to ensure safe adoption and optimal patient outcomes.
Manage and direct the daily operations of the Therapy Development team for clinical trial case support, executing on the strategies outlined by the Director, Therapy Development TMVR/TTVR.
Recruit, develop, retain and manage staff of Field Clinical Specialists accountable for delivering technical support to ensure safe adoption and procedural outcomes.
Monitor, guide, and coach remote direct reports to achieve enrollment targets, improve skills and productivity, and build sustainable customer relationships.
Develop, implement, and manage business strategies to meet and exceed financial objectives.
Develop global staffing matrix to ensure adequate case support needs are met.
Partner with global cross-functional leaders to ensure adequate ancillary case support availability, delivery of industry leading physician training in accordance with local regulations and CIP, support of on-site training/in-servicing for local hospital physicians, nurses, techs and staff.
Assist in AOP management, forecast creation, achieve revenue and expense goals.
Support Therapy Development team in coordination and delivery of local training programs.
Partner with Clinical, Quality, and the field team to ensure customer and device complaints are reported and resolved in a timely manner.
Collaborate with the Sr Global Training Program Managers to ensure FCS' follow procedural best practices, are current on all imaging modalities (echo, CT, angiography), receive training on current and future device iterations, and stay up to date on relevant published data for both Medtronic and its competitors.
Perform annual field evaluations and provide constructive feedback to improve individual performance.
Manage corporate resources, including demo product, simulators, and imaging equipment, direct allocation of resources and team members globally.
Identify, establish and maintain productive working relationships with key decision makers, customers and their staff, administrative staff, etc.
Participate in customer/society education meetings and conventions.
Maintain high standards of personal presentation and promote a professional personal and company image.
Help drive and maintain quality initiatives and global best practice initiatives.
All other duties as assigned.
PREFERRED QUALIFICATIONS
Bachelor's degree, Master's preferred
7+ years of experience with a Bachelor's degree, 5+ years of experience with a Master's degree
5+ years case support experience
10+ years medical device industry, clinical or sales experience in an industry setting; supporting interventional cardiology, vascular or surgical products
5+ years' experience in Clinical Research, hospital, engineering or medical devices (3+ years' experience with Master's degree or 1+ years with PhD)
2+ years people leadership experience
2+ years' experience in the management of clinical devices
5+ years' experience in a cath lab, operating room, biomedical engineering, hospital/clinic or medical sales
Excellent influencing and consulting skill
Ability to deal with difficult situations and resolve conflict
Ability to manage in remote self-structured environment
Experience with teaching/training medical personnel
Ability to make timely and sound decisions under pressure
Thorough working knowledge of medical terminology, medical procedures and the medical device industry
Experience developing and managing an operational budget
Expertise with Microsoft Outlook, Excel, Word and PowerPoint
Excellent interpersonal and written communication skills
Excellent customer service skills
Effectively build and maintain positive relationships with direct reports, peers and colleagues across organizational levels and functions
Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines
Strong work ethic in accomplishing objectives of the position
Ability to travel with overnight stay up to 75% of the time (geography variability)
Ability to accommodate an unpredictable schedule
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
ABOUT MEDTRONIC
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.
EEO STATEMENT
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees .
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations (USD):$180,000.00-$220,000.00
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
Medtronic benefits and compensation plans (https://www3.benefitsolver.com/benefits/BenefitSolverView?page_name=signon&co_num=30601&co_affid=medtronic)
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 90,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com) .
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
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We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 90,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
We change lives . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
We build extraordinary solutions as one team . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
This life-changing career is yours to engineer . By bringing your ambitious ideas, unique perspective and contributions, you will...
Build a better future, amplifying your impact on the causes that matter to you and the world
Grow a career reflective of your passion and abilities
Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
Experiences that put people first . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
Life-transforming technologies . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
Better outcomes for our world . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
Insight-driven care . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare settingis considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) .
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