Job Title: Item Processing Specialist
Job Type: Full-time
Location: Virginia Beach, Virginia
All of us at Chartway stand united in our strong culture of listening and learning. We treat people with respect, integrity, and kindness, and are committed to continuously developing a diverse and inclusive workplace where team members are empowered to be their authentic selves. All backgrounds, viewpoints, and life experiences are welcome, knowing this commitment strengthens our credit union family and communities.
The Item Processing Specialist is responsible to the Support Services Manager for the accurate and timely processing of item processing reports including return deposit items, ITM/ATM transmissions and Remote Deposit Capture items, (RDC) on a daily basis.
Responsible andAccountable for:
Prepare and process daily exception reports as well as return deposit items.
Reconcile all related checking general ledgers daily.
Report errors and non-receipt of adjustments to our processor.
Promptly respond to requests on encoding errors, account adjustments, and check copies.
Process and adjust member accounts on return deposit items and RDC adjustments.
Accountable for research and resolutions for members, banks and interdepartmental requests related to share drafts processing.
Work closely with branches and Accounting to resolve prior day outages.
Perform periodic self-audits to ensure compliance with internal and external procedures/regulatory requirements.
Analyze and evaluate operational procedures; recommend and implement modifications to improve quality and efficiency.
Monitor work flow within the department to ensure that all deadlines are met and utilize resources effectively.
Compile data required by internal and external auditors and/or examiners.
Ensure month-end reporting and general ledgers are balanced with the coordination of Accounting.
Work closely with Support Services Manager to create operations metrics and produce monthly operations performance review document as well as lead special assignment operations projects.
Knowledge, Skills andAbilities:
Possess good judgment and decision making skills.
Knowledge of check processing
Communicate well both orally and in writing
Computer proficiency required including Microsoft Office: Excel, Word, Outlook and other system platforms.
Educationand Experience:
Education: High school or GED equivalent
Experience: Approximately 3-5 years of financial services industry experience
Chartway offers a competitive salary and a comprehensive benefits package. Candidates must have a good credit history for consideration. Salary requirements must be included and resumes must be accompanied by a Chartway Employment Application for consideration.
Chartway Federal Credit Union is an EOE/M/F/ Disability/Vet Employer.
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