Overview
Navy federal is seeking a highly skilled and experienced Business System Analyst III to join our dynamic team. In this senior role, you will be a pivotal partner to our Business Solutions team within the Lending division, driving the analysis and implementation of innovative technical solutions that align with the strategic vision.
You will collaborate closely with stakeholders to understand the unique business needs and requirements. Your expertise will be instrumental in enhancing business processes by promoting new functionalities and leveraging existing systems and processes across the enterprise. You will play a crucial role in translating business objectives into actionable technical solutions, ensuring that our systems effectively support and elevate our business operations.
You will lose utilize your strong analytical skills and in-depth knowledge of industry best practices to assist the business in implementing technology driven strategies. Your contributions will not only enhance operational efficiency but also empower our team to achieve their goals through effective use of technology.
If you are a productive problem solver with a passion for bridging the gap between business needs and technical solutions, we invite you to join us in shaping the future of our operations.
Responsibilities
Evaluate operational efficiency and effectiveness
Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards and metrics/statistics
Uses elicitation techniques to gather information at the right level of detail and scope to represent all the stakeholder's needs
Analyze, define and document technical design for data, workflow, logical processes, hardware and operating systems environment, interface with other systems, internal and external controls and output
Identifying business requirements (e.g., needs, objectives, functions, features, input and output)
Develop, recommend and document adjustments to workflow to streamline processes
Coordinate integration of solutions with existing applications; identify and resolve existing conflicts to ensures compatibility
Develop and maintain an understanding of relevant industry standards, best practices, business processes and technology used within related business areas to ensure compliance with policy, vendor contractual requirements, procedures, processes and standards
Involved in cross-organizational task groups concerning new automated systems, products and/or services
Work with project teams to plan, coordinate and rollout software change/release to Controlled Testing and Production, obtain required approvals as scheduled, and transition project to Production
Interact with other technology partners, business units (end users) in problem resolution efforts
Utilize performance measurements and indicators to identify areas for improvement; develop process improvement plans for each performance indicator or area identified
Partner with other business units and vendors to improve procedures, resolve problems, and implement initiatives; presents conclusions and recommendations to management
Identify and communicate key responsibilities and practices, evaluate results, and provide leadership and guidance to ensure successful implementation of business unit projects
Lead project teams; assure quality, consistent performance; meet schedules and/or resolve highly technical and complex problems
Demonstrated critical thinking and problem-solving abilities
Serve as resource for the resolution of complex and/or unique problems
Lead, guide and mentor less experienced staff
Write requirements and define editorial workflow for business owner projects
Serves as change management lead for business unit; apply change management principles and knowledge to develop strategies including organizational assessments, stakeholder analysis and change roadmaps and plans
Ensure preventative, detective, and corrective controls are properly identified and documented
Develop test plans, test criteria, scenarios and documentation; ensure acceptance of delivered solutions
Conduct and/or facilitate user acceptance testing to include developing and executing test cases, communication with project teams, validating and documenting results
Report testing activity including time spent, testing time lost and discrepancies found
Apply and communicate changes and new trends in systems/technology
Conduct root cause analysis to identify development opportunities and recommend applicable business solutions
Research emerging technologies and recommend solutions that align with business goals
Proven experience in negotiating and influencing decisions with stakeholders
Perform other duties as assigned
Qualifications
Excellent communication skills, with the ability to convey complex technical concepts to non-technical stakeholders verbally and in writing
Experience in leading large projects/initiatives which have business risk and impact
Experience in leading, guiding and coaching professional staff
Experience with Agile methodologies and project management tools
Experience conducting and driving agile ceremonies such as Sprint Planning, Daily Stand Up, Sprint Review, Sprint Retrospective, and Release Planning
Significant experience in problem resolution including determining root cause, scope and scale of issues
Significant experience in leading collaborative work teams
Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals
Significant experience that demonstrates the ability to research, compile, and document data, business processes, and workflow.
Significant experience in commercial lending, project management, and analysis in support of strategic planning initiatives
Advanced research, analytical, and problem-solving skills
Advanced organizational, planning and time management skills
Advanced skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations
Advanced skill interpreting and synthesizing large amounts of information
Advanced word processing and spreadsheet software skills
Advanced database and presentation software skills
Advanced skill identifying and analyzing business requirements and recommending solutions
Should have commercial or business banking domain knowledge
Bachelor's Degree in a related field, or the equivalent combination of training, education and experience
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602 | 9999 Willow Creek Road San Diego, CA 92131
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
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- Ripplematch Campus Forward Award - Excellence in Early Career Hiring
- Yello and WayUp Top 100 Internship Programs
From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
REQNUMBER: 21064-OTHLOC-100005087415526
