The Elevator Pitch: Why will you enjoy this new opportunity?
Atlassian (Middleware) Administrator role in VMware IT AppOps provides great opportunity to grow the career in Atlassian products. You will work in a fast paced, challenging, fun and collaborative team spread across the globe responsible for productivity and collaboration of majority of the Organization.
Success in the Role: What are the performance goals over the first 6-12 months you will work toward completing?
Gaining the required knowledge on the Atlassian infrastructure, processes, framework, team and stakeholders... Completing the required Knowledge transfer/transition activities and starting to contribute on day to day tickets and long pole efforts as the team needs per the priority defined by the management.
As an Atlassian Administrator in first 120 days yow will be performing day to operations like creation and management of custom, complex projects, workflows, security schemes, custom fields, dashboard, and reports configuration on Atlassian products upgrade like Confluence, JSD and Jira applications. Within nine months you will be upgrading the applications, doing the performance tuning. For customer facing application you will make sure that availability should be as close as possible to 100%.
What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?
You will be spending your time doing the following activities
Install, manage and administer Jira add-ons, plugins, and extensions.
Understand and Configure integrations with 3rd party applications and internal tools as necessary.
Conduct training for employees and new hires on JIRA and Confluence regarding how to use the tools, new functionality, etc.
Perform Migrations of Projects in Jira and Migrations of spaces in Confluence
Create, maintain and support dashboards and advanced filters for end users reporting capabilities.
Provide User Management and grant user permissions in accordance with role given by the company.
Create and maintain detailed technical and user facing documentation.
Resolve issues as they arise with JIRA Projects and Confluence in coordination with other admins, partner teams, Atlassian premier support and TAMs.
Proficient in understanding and adapting JQL
Basic programming knowledge with an understanding of Java, Python or any scripting technologies
Proficient in Project Setups, Components, JIRA Reporting, Report Filters and Dashboard creation
What is the leadership like for this role? What is the structure and culture of the team like?
The Middleware Administrator role will report to the Senior Manager - Application Operations (Ramanathan Meyyappan).
Ram believes in hands off management and helps the team create a space to operate for themselves with healthy collaboration amongst the team and with cross functional teams spread across various geographical regions.
The team is made up of diligent and dedicated Atlassian Admins focused on the stability and availability of the Atlassian on prem platform supporting each other with the goal of making end users and stakeholders life/user experience with Atlassian applications easier enabling them to improve collaboration and productivity.
What are the benefits and perks of working at VMware?
You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com .
Medical Coverage, Retirement, and Parental Leave Plans for All Family Types
Generous Time Off Programs
40 hours of paid time to volunteer in your community
Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities
This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.
Category : Engineering and Technology
Subcategory: Software Engineering
Experience: Manager and Professional
Full Time/ Part Time: Full Time
Posted Date: 2022-10-05
VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.
Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.
