The IT Vendor Management and Procurement Manager will manage Inspire Brands' technology procurement and strategic sourcing contract lifecycle and vendor management, including contract management, supplier relationship management, vendor qualification, and tactical buying for all Technology related hardware and telecommunications required for Inspire and each respective Brand and for Software/SaaS as needed.
RESPONSIBILITIES
Manage IT Contract Lifecycle for all Hardware and Telecommunications agreements including the development and administration of the Contract Management System for this category.
Manage negotiation of all agreements for IT hardware and Telecommunications, and for Software/SaaS as needed including amendments and revisions. Negotiate and manage short and long-term IT contracts to ensure optimum cost and service.
Develop and manage IT Hardware end-of-life roadmap and agreement renewal pipeline.
Build and maintain relationships with Inspire's strategic suppliers and manage relationships with Inspire's IT stakeholders. This includes orchestrating interactions between suppliers and procurement, management of contract negotiations, overseeing supplier execution and performance, supporting the resolution of any supply or supplier-related issues, and regular monitoring and KPI tracking.
Enforce Technology sourcing policies and procedures that ensure the economic benefit of products and services purchased.
Act as Liaison with Legal Operations Management for hardware/telecom agreements.
Support Preparation of strategy & sourcing presentations to IT management for key procurements.
Support validation accuracy of IT hardware asset inventories and contractual milestones.
EDUCATION AND EXPERIENCE QUALIFICATIONS
4-year degree in Computer Science or related field, or requisite experience required
5+ years of subject matter expertise in Technology Hardware, Telecom, and Software/SaaS Procurement.
Experience evaluating RFI/RFP/RFQ, determining decision criteria, scoring vendor responses, and recommending vendor selection.
Experience with support applications like Contract Lifecycle Management (CLM), Spend Analytics and Procure-to-Pay (P2P), and Source-to-Pay (S2P).
Proven track record of cost/asset tracking, and productivity improvements.
Experienced in influencing and driving change while building solid relationships with internal clients and external vendors.
Proven expertise in negotiation and supplier management.
REQUIRED KNOWLEDGE, SKILLS, or ABILITIES
Excellent planning, organization, and follow-through skills.
Strong negotiation and organization skills.
Ability to work with cross-functional teams, including legal, accounting, operations, and management.
Ability to lead IT Procurement-related Projects, RFPs, and RFIs.
Ability to drive closure to vendor contract negotiations balancing the commitment to budgets.
Proficient with Microsoft Office products - Word, Excel, Outlook, and PowerPoint.
Team player able to negotiate with users and members of IT to achieve results.
Excellent verbal and written communication skills to articulate information to various audiences, including executive leadership.
Knowledge of procurement policies, procedures, and procurement systems.
Skilled in cost/benefit analysis and alternative decision-making.
Inspire Brands is a multi-brand restaurant company whose portfolio includes more than 32,000 Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, and SONIC restaurants worldwide.
We're made up of some of the world's most iconic restaurant brands, but we're much more than just a restaurant company. We're a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple-it's an experience. At Inspire, that's our purpose: to ignite and nourish flavorful experiences.
