Summary Labor/Employee Relations Specialist to work in the Human Resources Dept. Resolves difficult and complex problems of negotiated agreement implementation, third-party proceedings, resolution of Unfair Labor Practices, etc. with union and management representatives. Responsibilities Key Requirements Candidate must meet all qualification requirements by the closing date of this announcement. A one-year probationary period will be required upon selection. Social Security Card must be presented at time of appointment. If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS E-verify system. Federal Law requires verifying eligibility of all new hires. The Navy Exchange Service Command is an E-Verify Participant. Incumbents of this position must be U.S. Citizens. Candidates/Incumbent must be eligible for and obtain a Secret Clearance. Major Duties Answers and resolves inquiries, including Congressionals, regarding interpretation of policy/procedures as well as individual problems and situations relating to labor and employee relations. Reviews input from Navy Exchange managers/supervisors and prepares management proposals. Acts as chief spokesperson or chief advisor representing NEXCOM in negotiations. Advises negotiating committee members on the applicability and interpretation of arbitration decisions and precedent decisions of the Federal Labor Relations Authority (FLRA). Reviews FLRA decisions and cases. Analyzes negotiability decisions in relation to their applicability to NEXCOM cases. Also reviews Administrative Law Judge (ALJ) cases and arbitration awards as they relate to Navy Exchange System cases. Develops/writes new or revised policies and procedures as a result of changes to the NEM, Instructions, Command memos, letters etc. Drafts a variety of manuals, point papers and instructions in accordance with appropriate regulations. Considerable modification and creativity is required to develop new material from inception to completion. Maintains liaison with management officials at all levels that include national, district, and local union officers and stewards of the local organization to consult and negotiate difficult and controversial issues and problems. Provides guidance and technical assistance to supervisors and management representatives based on in-depth analysis and interpretation of applicable collective bargaining agreements. Takes part as equal member of the management team or as chief negotiator in negotiations where controversial issues are expected to arise. Also takes part in third-party proceedings as a representative, technical advisor and witness for management. Carries out employee relations assignments concerned with situation analysis functions in work situations of more than average complexity combined with management advisory tasks. Acts as management representative in arbitration and administrative hearings. Develops and conducts training sessions for managers/supervisors in the field and at headquarters level, as necessary. Works under the general supervision of a designated supervisor. Receives assignments in terms of broad objectives and is expected to plan and carry out work independently. Incumbent is expected to resolve most problems independently, except those of a policy nature. Work is seldom reviewed in progress but the supervisor is kept informed regarding sensitive issues and other matters of interest. Completed work is reviewed for results attained and conformance with the overall policies and objectives of the Navy Exchange System. Performs other related duties as assigned. Other duties outlined on https://www.mynavyexchange.com/nex/work-for-us website. Requirements Conditions of Employment Must be able to obtain a secret clearance. The incumbent of this position must file a Financial Disclosure Report (OGE) Form 450, as required. Qualifications In combination of education and experience - A total of 7 years experience consisting of the following: SPECIALIZED EXPERIENCE: 4 years of progressively responsible experience that provided knowledge of personnel manage functions, principles and techniques; and experience in maintaining employee/employer relationships and negotiation and administering labor agreements and resolving disputes; and providing guidance, counseling and assistance on labor/employee relations, benefits and services related matters; or experience in combination of personnel management work that clearly demonstrated the knowledge and abilities required to perform the work of the position. Education GENERAL EXPERIENCE: 3 years or responsible experience in non-routine work which enabled the applicant to gain a good general understanding of the systems, methods and administrative machinery for accomplishing work; the ability to analyze problems, apply sound judgement in assessing practical implications of alternative solutions and resolving the problems presented; and the ability to communicate effectively with others, both orally and in writing. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of academic study above the high school level may be substituted for 9 months of experience, up to a maximum of a 4 year bachelor's degree for 3 years of general experience. Additional Information Benefits 2022 Open Enrollment Video: https://www.nafhealthplans.com/video-library. Retirement Video: https://www.youtube.com/watch?v=-dxeYoK8As4&feature=youtu.be.