Job Summary:
Responsibilities including the day-to-day management and growth of the Real Estate sales channel. Position will also support for the marketing needs of Retail Partnerships and Channel Development efforts in Mass Market retail natural gas portfolio.
Job Responsibilities
Functional Expertise:
Responsible for growing the mover/real estate related channel by increasing and maximizing the number of participants, and volume of referrals resulting in new acquisitions. Recommending, then implementing approved strategy to achieve this goal
Provide support for the marketing needs of Retail Partnerships and Channel Development efforts in Mass Market retail natural gas portfolio
Responsible for overall client satisfaction and strengthening business relationships through various marketing and sales efforts, recommending, and providing solutions that fit the customer needs
Provide day to day program management of assigned sales channel. Ability to clearly communicate objectives and coordinate all aspects of integrated campaigns on deadline. Includes budgeting, downstream impact, and accurate reporting
Responsible all web-based program administration for approving and onboarding new clients
Work with agencies and vendors to dovetail existing brand messaging to promote program awareness and promotions
Provide analysis and subsequent recommendations to ensure overall business objectives, goals and KPIs are met. May assist in other existing or new third-party sales channel efforts as needed
Business Acumen:
Deep knowledge of the overall business and ability to think ahead of possible obstacles and challenges while recommending acquisition strategy
Ability to analyze and evaluate data in order to identify opportunities, recommend appropriate solutions or problem solve
Required to engage in face-to-face sales activities
Able to document process flow and outline program guidelines to align with business rules
Ability to think ahead of possible obstacles and challenges while developing cohesive strategy
Engagement:
Driving Results:
Provide ad hoc reporting for program performance, campaign effectiveness, ROI profitability, CPA and other data support as needed which may include obtaining cost estimates, establishing program objectives, and estimating revenue and number of new customers added
Able to clearly understand operations processes, call center support, billing, and reporting systems in order for programs and promotions to be communicated and run smoothly
Coordinate development, fulfillment, and distribution of sales collateral, newsletters, promotional items, and training materials for agencies, operations, call centers and other direct sales support. Provides support for direct sales effort and on-site customer training
Education, Certifications/Licenses:
Required:
Related Work Experience:
Required:
5 years of experience in program management or account management.
Possess strong customer service skills.
Preferred:
Experience in a channel or program development for retail or deregulated company
Experience managing affinity programs and/or loyalty programs
Group sales or Association sales experience
Nice to have:
Experience developing affiliate marketing programs or digital/mobile marketing
Experience with social media, blogging or creating online communities
Specific Skills & Knowledge:
Required:
Exceptional analytical and communication skills
Experienced in preparing marketing budgets, forecasts and variance explanations
Strong attention to detail
Works well under pressure and have excellent listening and communication skills.
Strong written and oral communication skills
Problem solving skills: ability to listen, identify the root cause, offer appropriate recommendations, and determine the best resolution.
Ability to effectively manage multiple projects for several clients in a timely and well-organized fashion.
Preferred:
Proficient with MS-Excel, Word and PowerPoint
Some experience with MS-Access or Oracle SQL
Working Conditions/Physical Requirements:
Hybrid work environment, in the office/on-site 2 - 3 days per week, and subject to change as needed
Travel required (~30% travel)
Must be able to travel to customer location with personal vehicle
Physical requirements minimal
Disclaimer:
This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.
About Southern Company Gas
Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America's premier energy company. Southern Company Gas serves approximately 4.2 million natural gas utility customers through its regulated distribution companies in four states and approximately 600,000 retail customers through its companies that market natural gas. Other nonutility businesses include investments in interstate pipelines and ownership and operation of natural gas storage facilities. For more information, visit southerncompanygas.com .
Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Identification: 6698
Job Category: Energy Trading
Job Schedule: Full time
Company: Southstar Energy Services
