Job Detail

Customer Service Representative - Driven Glass - Driven Brands
Dundalk, MD
Posted: May 22, 2022 06:31

Job Description

Attention all Customer Service Representatives!!!

Are you a People person? Results-Oriented? Do you love helping others?

If so, here is good news for you! Auto Glass Now is currently seeking an on-site Customer Service Representative.

The Customer Service Representative will work in a sales environment and interact with customers to answer general inquiries. This is a Full-Time opportunity where you can showcase your communication skills and join our growing team!

The ideal candidate will maintain a professional image through proper telephone etiquette and uphold a positive, determined attitude throughout the workday.

  • Intake and assist walk-ins, appointments, and returning customers

  • Create estimates, price quotes, and invoices re: work on customer vehicles

  • Answer phones and return customer calls

  • Provide excellent customer service

  • Assist Manager with daily parts returns

  • Ensure accuracy when ordering parts

  • Input documentation on all calls and follow-up with callers as needed

  • Confirm all mobile jobs parts and materials before dispatching drivers

  • Open new accounts and service existing accounts

Benefits We Offer:

  • Health, Vision, Dental Insurance - Good Health is important and we want to help you maintain yours!

  • Industry and Company Paid Training - We invest in you so you can gain more momentum in the industry by expanding your knowledge/skills set!

  • Unlimited earning potential $$$ - Money is the motive and we have unlimited opportunities to enhance your motivation!

  • 401K - So you can invest in yourself and your future!

  • Paid Vacation - We understand the value of work hard, play hard!

  • At least 1+ year experience in a call center/ phones

  • At least 1+ year experience in retail/sales, or other customer service environment (Auto Glass Experience a Plus)

  • Strong communication skills

  • Basic computer knowledge

  • Ability to multitask and stay efficient

  • High School Diploma (or GED required)

  • Team Player

  • Bilingual (requested but not required)

Requisition ID: 2022-23778

External Company URL: https://autoglassnow.com

Street: 790 Merritt Blvd



Job Detail


Company Overview

Driven Brands

Dundalk, MD