Brooks Instrument, a global manufacturer of flow and pressure measurement and control products for critical applications, and a division of ITW (A Fortune 200 Company) is seeking candidates for a Business Development Manager supporting our Service & Repair business unit. This position will be based out of our headquarters location at Hatfield, PA (Suburban Philadelphia). Brooks maintains manufacturing, sales, and service center facilities around the world, and our products are used in laboratory and process applications in end markets such as: life sciences, petro-chemicals, semiconductor, analytical instrumentation, nuclear, and solar cells.
Basic Function
Maximize Service revenue opportunities by supporting OEMs and distribution/reseller channels with their Service products related needs. Working closely with channel sales and strategic account managers, develop and implement sales channel on-boarding, training, marketing and sales growth plan specific to Service products.
Essential Duties and Responsibilities
Work closely with the channel sales and strategic account managers, utilizing ServiceCloud tool to monitor the overall performance of indirect channels and OEM Service sales.
Establish effective, professional relationships with the key personnel in the -80- Semi channel and OEM accounts, conduct regular meetings to review Service sales records and develop action plans to increase sales.
Prepare and present periodic Service channels and OEM sales reports to company management to provide information useful in taking key business decisions.
Manage monthly Service trade revenue forecast and outlook for Regional Service Centers.
Working closely with Industrial internal direct Sales resources, reps, agents and distributors to actively promote Service offerings to serve the Global market. Activities may include development of sales tools specific to Service products and making joint calls with Sales to key customers.
Work with sales and with customers directly to understand needs, support major account activity, maintain product awareness and provide training.
Create presentations, newsletters and other sales support and training materials to enhance effectiveness of all selling activities.
Work with marketing communications to implement promotions, advertising campaigns, targeted communications, trade show initiatives, internet strategies and other activities in support of the service product strategies.
Support Business Unit Manager with annual and long-range planning activities, review organization's financial performance against budget, financial and operational goals
Serve as a member of the Service BU Global Management Team, contribute to the development and implementation of BU organizational strategies, policies and practices.
Other duties as assigned.
Knowledge, Skills and Abilities
Ability to manage multiple stakeholders and projects
Great interpersonal and communication skills
Sense of ownership and pride in performance and its impact on company's success
Ability to work independently with minimal supervision.
Ability to get along with others in a team environment.
Education and Experience
Bachelors degree in technical or business related field with a minimum 5 years experience in customer-facing role required.
Prior strategic account management and/or customer service management experience a plus.
Knowledge of Microsoft Windows, Excel, Word, and PowerPoint required.
Knowledge of Salesforce CRM and MAPICS preferred.
Our employees enjoy competitive, merit-based salary plus excellent benefits including:
Health and dental insurance
Company Paid Life Insurance / Short and Long Term Disability
401K plan with generous company match
Vacation, personal days and holidays
Continuing education reimbursement program
Flexible spending accounts
The opportunity to join a well-established (75 + years in business) yet dynamically changing organization that works together as a team to meet the challenges of satisfying customers' needs and managing rapid growth to better compete in a global marketplace.
Please visit our website: http://www.brooksinstrument.com/
ITW Company Overview
ITW was built on innovation and the strength of new ideas. These values have helped us expand into multiple platforms in nearly 60 countries. But at each of our businesses, the independent entrepreneurial spirit and freedom to innovate remain strong. It's the highly talented people at ITW businesses all over the world who drive our success through new products and customer driven solutions. Together, we are ITW-a Fortune 200 company that has prospered for 100 years, and changed the way people live and work, all over the world.
Brooks Instrument is an Equal Opportunity Employer / Affirmative Action employer. All qualified applicants will receive consideration for employment without required to race, color, religion, sex, national origin, disability, or protected Veteran status.
ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
