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Sales Support Representative (Warranty Department in our Cabinet Division) - Ferguson Enterprises, LLC.
Fort Myers, FL
Posted: Feb 23, 2024 04:34

Job Description

Job Posting:

Ferguson is North America's leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry's most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers' complex projects simple, successful, and sustainable.

Currently starting at $22 per hour plus based on experience

Responsibilities

As a Sales Representative for our Warranty Department in our Cabinet Division, you will:

  • Work hand-in-hand with Outside Warranty associates by performing the administrative functions that ensure our customer's needs are being met.

  • Support the Outside Warranty team by ensuring the delivery of personalized customer service through timely responses and accurate order processing.

  • Coordinate parts deliveries with the warehouse, organize and execute work orders completion for new home builder warranty and answer calls for general information/warranty appointment needed.

Qualifications

  • 2-3 years of cabinetry industry warranty experience is preferred. A successful associate will be goal oriented, self-motivated and able to meet deadlines, build relationships and enjoy a team atmosphere, in addition to having the following:

  • Excellent communication, time management and organizational skills

  • Pleasant personality for phone sales

  • Ambition to succeed

  • General computer skills including Microsoft Office

  • Self-Motivator

  • Ability to multi-task

  • Enthusiasm, courtesy and articulation

  • Ability to learn quickly

  • Service minded, aggressive and congenial

Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families-geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!

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Pay Range:

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$18.71 - $29.92

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information (https://www.ferguson.com/content/careers/reasonable-accommodation)

Ferguson is a project success company providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. As a leading value-added distributor of residential and commercial plumbing supplies and pipe, valves and fittings in the U.S., we exist to make our customers' complex projects simple, successful and sustainable. The professionals we serve help transform the world we live in, and we are their trusted partners with the scale to provide peace of mind.

Founded in 1953, Ferguson is part of Ferguson plc, which is listed on the New York Stock Exchange (NYSE: FERG) and London Stock Exchange (LSE: FERG). With approximately 36,000 associates across 1,700 locations, Ferguson plc serves customers in all 50 states, Canada, Puerto Rico, Mexico and the Caribbean.



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