Company Description
Work with Us. Change the World.
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
Job Description
AECOM is actively seeking a highly motivated Traffic Operations Supervisor for immediate employment. This position will be based in the southeast Michigan area and will work out of client traffic operations center facilities. Traffic operations centers provide a centralized location for stakeholder communications, information dissemination, asset management, and traffic monitoring. The applicant will need to be professional, self-motivated, resourceful, and able to successfully execute various tasks in a fast-paced environment with ever-changing priorities. This position will be located full-time on-site at our client location in Mt. Clemens, MI.
The Traffic Operations Supervisor will oversee a team of technicians and operators, providing hands-on leadership and support. This role involves the management of daily operations, including traffic monitoring, incident detection, and response coordination. The successful candidate will ensure efficient and effective operations within the traffic operations center, maintaining high standards of communication and technical performance.
Responsibilities:
Oversee the daily activities of the traffic operations center, ensuring adherence to established procedures and protocols.
Lead, mentor, and motivate a team of technicians by providing guidance, support, and training, while promoting a shared leadership vision and fostering a passionate, dedicated work environment. Ensure the overall quality of staff work and oversee the completion of projects.
Monitor roadways and manage responses to traffic incidents, congestion, and system alerts with a proactive approach.
Effectively communicate with both internal and external stakeholders, including clients, engineers, technicians, transportation agencies and first responders, by disseminating real-time traffic information, coordinating incident notifications, and ensuring clear, timely updates through various channels such as phone, email, and social media.
Create, maintain, and troubleshoot work orders for traffic operations and equipment service requests.
Identify and implement process improvements to streamline operations.
Provide technical training and create documentation for staff, fostering a continuous learning environment.
Assist with data collection and analysis to support traffic studies and management needs.
Provide leadership and support during traffic signal system changes and construction activities.
Create, maintain, and manage accurate documentation, including reports, memos, presentations, and technical documents, to support operational needs and ensure clear communication across the team. Ensure compliance with all safety regulations and standards.
Stay updated with the latest advancements in traffic management technologies.
Qualifications
Minimum Required Qualifications:
BA/BS + 6 years or more of relatable or demonstrated equivalency of experience and/or education.
Valid Michigan Driver's License.
Preferred Qualifications:
1+ years of Traffic Operations/Management Center experience or a related environment is highly preferred.
Ability to work within traffic signal cabinets and alongside roadways in rural and urban environments with a strong awareness of worksite safety.
Flexibility in scheduling for special events, incidents, and emergencies.
Computer proficiency in Windows and Microsoft Office (MS. Word and MS. Excel, etc.).
Capacity to maintain composure and precision while working under pressure.
Punctual attendance.
Self-motivation and adherence to operational policies. Adaptability to changing environments and priorities. Multitasking capability.
Ability to synthesize information from diverse sources including automated road sensor data, CCTV cameras, and more.
Data manipulation and management skills.
Experience with traffic signal controller software and detection systems.
Experience with the usage of Centralized Traffic Signal Software Systems to configure, program, and manage traffic signal systems.
Understanding of traffic signal operations and traffic management relative to the safety and mobility of travelers.
International Municipal Signal Association Certifications (Traffic Signal Technician I, Traffic Signal Field Technician II, Work Zone Temporary Traffic Control Technician).
Other related training, certification, and demonstrated experience in traffic signal controllers, detection systems, centralized traffic signal systems, etc.
Capability to apply both technical and analytical skills in the overall execution of services.
Additional Information
Offered compensation will be based on location and individual qualifications. The expected range is $73,000.00 - $125,000.00.
About AECOM
AECOM is proud to offer a comprehensive benefits program to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absence, voluntary benefits, perks, U.S. and global well-being programs, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.
Freedom to Grow in a World of Opportunity
You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a culture of equity, diversity and inclusion - a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too.
Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.
All your information will be kept confidential according to EEO guidelines.
ReqID: J10115495
Business Line: Transportation
Business Group: DCS
Strategic Business Unit: West
Career Area: Operations & Maintenance
Work Location Model: On-Site
Legal Entity: AECOM Technical Services Inc
