The managing director of the Hilton works closely with the General Manager of the property to insure the proper operation and maintenance of the hotel. Areas of responsibility include Marketing, Engineering and Accounting. More specifically, the Managing Director oversees the activities of the Marketing Department including overall marketing strategy, product positioning, pricing and yield strategies, group sales, Empyrean Club marketing and sales, as well as the creation and maintenance of customer loyalty programs.
With respect to engineering, the MD is responsible for insuring that the property is maintained and preserved in a "like new" condition. The MD is charged with insuring that the Engineering department operates responsively and efficiently to all prompt response and workorder requests. The MD is also charged with the overall responsibility of maintaining and executing the RFR schedule for the property. The MD conducts monthly quality audits in order to inspect the condition of the property.
Lastly, the MD oversees the activities of the accounting department, insuring that the reporting of the department is accurate and timely, so that management and ownership can make well-informed decisions regarding the operation and management of the property. The accounting department is responsible for reporting on the hotel portion of the operation, all F & B operations that are on property, as well as other smaller P & L centers including Valet, Beach Service and other hotel-related operations.
Marketing. Works with the Director of Sales and Marketing to insure the marketing and sales functions market the property effectively and generate budgeted revenue. The MD will have input on decisions regarding media placement, collateral development, the creation and execution of local marketing events such as events in the adjacent park, as well as Internet-related advertising. The MD monitors booking pace, yield management strategies and group sales pace to insure the property meets its revenue targets and that marketing investments achieve the targeted returns on investment.
Prompt Response and Workorder Management. Works with the Chief Engineer to insure that the engineering department is responding quickly and effectively to prompt-response issues and workorders. Insures adequate staffing levels and adequate supply levels.
RFR. Works with the Chief Engineer to plan and execute RFR projects for the property, insuring that the projects are executed on time and within budget.
Contractors and Construction of the Property. In the year 2005, work with Clark Nexxan and other vendors to insure that all problems related to the initial construction of the building are resolved quickly and without inappropriate cost to ownership.
Property Inspections. Walks the property, both in the context of a formal QA inspection as well as in ad hoc circumstances in order to verify that the property is being maintained according to the expectations of the owners. All variances are then translated into workorders for the engineering department.
Accounting. Works with the Controller to insure that revenues and costs are reported properly; reviews financial statements to determine where action can be taken to improve the operation of the hotel, restaurant(s) and other activities.
Security. While this department reports directly to the Hilton Controller, the MD will place particular emphasis in the topic of security with a focus on loss prevention.
Budgeting and Planning. The MD plays a central role in determining the overall budget for the property and the creation of the attendant business plan.
Process Management. Works with all departments on the property to insure that operations are documented, that the documentation is followed, adn that all business processes on the property are effective and continuously improving in order to deliver the best possible business results.
TypeQualification
ExperienceWell-qualified candidates will have several years experience managing a portfolio of hotels, preferably full-service properties that include Food & Beverage entities.
ExperienceMinimum of 10 years hotel experience in operations management. Must have minimum of 3 years experience in a full-service property and 3 years experience in a property of at least 200 rooms.
EducationBachelors Degree required.
SkillLeadership skills must be a prominent part of this person's abilities.
SkillModerate to above-average proficiency with Microsoft Office is necessary in order to create business and operating plans.
SkillCommunication and articulation are critical skills, inasmuch as this senior manager must be able to think and express him or herself clearly to all levels of associate both within the property as well as well as at the corporate office.
ID: 2023-4986
External Company Name: Professional Hospitality Resources, Inc. and Ocean Beach Club LLC
External Company URL: http://goldkeyphr.com/
Street: 100 E Main St
