YOUR LIFE'S MISSION: POSSIBLE
You have goals, dreams, hobbies and things you're passionate about.
What's Important to You Is Important to UsWe're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen.
Don't take our word for it.
- Military Times 2021 Best for Vets Employers- WayUp Top 100 Internship Programs- ForbesR 2021 The Best Employers for New Grads- ForbesR America's Best Employers- Newsweek Top 100 Most Loved Workplaces- 2021 People Companies that Care- Fortune Best Workplaces for Women- Fortune 100 Best Companies to Work ForR- Fortune Best Workplaces for Millennials- ComputerworldR Best Places to Work in IT
Basic Purpose
Liaise with Workforce Management (WFM), operational staff and training supervisors on the coordination of scheduling employee training while minimizing business disruptions. Collect and maintain data used to prepare monthly reports, for training needs assessments and training sessions, and to schedule and manage the logistics for employee training (e.g., management of proposed training schedule-PTS).Responsibilities- Respond to scheduling requests by evaluating resources, liaising with WFM, Operational Leaders, L&D, Recruiting and Training, etc., and making applicable changes to schedules- Direct, coordinate and execute the operational planning of training events and meetings, which may include contracts, facilities, room reservation, staffing, technology, equipment, logistics, and other related issues- Maintain training system, the on boarding and off-boarding logins for Trainees and Trainers, which includes Verint and the Navy Federal Learning Center system- Collaborate with trainers/supervisors/leadership to maintain lists for testing IDs, IT requests for training rooms, print graduation certificates, workbooks and prep class items- Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards and results- Develop and apply a sound understanding of the business unit's functions and their relationship to those of other business units- Represent the business unit in task groups and project meetings to provide availability of resources and planning/scheduling for classes- Work autonomously within established procedures and practices- Identify, research, and document operational correlations, administer operational workflow and functions, and lead portions of projects that are routine within the business unit or function- Research and synthesize data; present conclusions and recommendations to management- Prepare summaries, analyses, reports, charts, graphs, instructions, memoranda and manuals/reference materials for benchmarking purposes or for inclusion in required EOM reports and other ad hoc reports- Perform other duties as assignedQualifications- Significant experience in solving administrative, operational and/or system problems and issues- Significant experience in and exposure to managing multiple priorities independently and/or in a team environment to achieve goals- Advanced organizational and prioritization skills- Advanced skill in maintaining accuracy with attention to detail and meeting deadlines- Advanced research, analytical, and problem solving skills- Advanced skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations- Advanced skill in leading projects and/or initiatives of small to medium scope- Advanced skill in interpreting and synthesizing large amounts of information- Advanced verbal and written communication skills- Advanced word processing and spreadsheet software skills- Advanced database and presentation software skills- Advanced skill exercising initiative and using good judgment to make sound decisions- Advanced skill interacting with staff, management, vendors and members diplomatically and tactfully- Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely- Advanced skill in maintaining composure and professionalism under stressful situationsDesired- Advanced knowledge of Navy Federal's functions, philosophy, operations and organizational objectives- Advanced of systems and software used at Navy Federal- Advanced knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services- Experience using ScheduleIt or other scheduling tools- Experience with logistics and operations- Highly organized and detail orientedHours: Monday - Friday; 8:00AM - 4:30PMLocation: Headquarters - 820 Follin Ln, Vienna, VA 22180 Tidewater - 295 Bendix Rd, Suite 250, Virginia Beach, VA 23452 Winchester Operations Campus - 141 Security Dr, Winchester, VA 22602 Greater Pensacola Operations - 5550 Heritage Oaks Dr, Pensacola, FL 32526*Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.The pay range for this position is: $23.00 - $35.50 Hourly *Navy Federal Credit Union assesses market data to establish pay ranges that enable us to remain competitive. You are paid within the pay range, based on your experience, location, and market position.
Equal Employment Opportunity
Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/DisabilityCOVID-19 Vaccine Information
As a COVID-19 safety measure, our employees must either provide proof of COVID-19 vaccination or follow additional safety protocols, including testing.DisclaimerNavy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.Bank Secrecy ActRemains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
REQNUMBER: 50529-1C
