Overview
To provide high level administrative support to an Executive Leader on President's Committee. Perform research and analysis relating to processes, operations, and issues in the Department. Assist in evaluating and conducting the activities of the Department by analyzing work processes, production statistics, and other operational activities. Produce reports, statistics, and analyses, on Department operational activities. Provide leadership and guidance to lower-level related staff.
Responsibilities
Act as primary point-of-contact and gatekeeper for the Executive Leader regarding divisional, cross-organizational, and external events, projects, and activities
Coordinate and maintain the EVP's calendar, schedule, meetings, conferences and speeches/presentations; arrange travel plans and accommodations
Research and prepare ad hoc or standing reports, analyses, summaries, charts, graphs, letters and memoranda
Oversee and prepare executive summaries, letters, board reports, monthly/quarterly briefs, and various ad hoc communications for EVP and senior leadership
Review, proof and edit departmental correspondence/media releases for content, completeness, data integrity and accuracy
Coordinate department interactions with Navy Federal Front Office
Assist Executive Leader with the communications and engagement activities to ensure staff members understand the vision, direction and priorities of the department
Review the effectiveness and efficiency of departmental operations, business practices, trends, and issues relating to department functions and practices
Identify, analyze, develop and recommend new concepts, changes and enhancements to improve the quality of operational processes, procedures, and technical support; coordinate implementation with appropriate personnel
Lead or participate on project teams, and/or study groups, tasked with implementing new services, producing events, improving processes or addressing other significant issues
Coordinate and oversee special functions/events for the Executive Leader, other senior management and visitors by interacting with internal and external service providers/vendors
Coordinate and/or assist with activities supporting Navy Federal's community outreach responsibilities
Act as liaison to other senior management, Navy Federal staff, financial industry officials and organizations to ensure department executive is prepared for board/committee meetings
Maintain and reconcile department business accounts, ledgers and expenses
Coordinate with and provide guidance to department Staff Assistants and other support staff
Partner with other business units and vendors to improve procedures, resolve problems, and implement initiatives; presents conclusions and recommendations to management
Prepare and coordinate activities related to the completion and submission of the Annual Financial Plan
Perform other duties as assigned
Qualifications
Significant experience handling highly confidential and sensitive situation
Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals
Significant experience in guiding and mentoring others
Advanced skill exercising initiative and using good judgment to make sound decisions
Advanced research, analytical, and problem-solving skills
Advanced copywriting, editing and proofreading skills
Advanced skill interacting with staff, management, vendors and members diplomatically and tactfully
Advanced skill building effective relationships through rapport, trust, diplomacy and tact
Advanced organizational, planning and time management skills
Advanced verbal and written communication skills
Advanced database and presentation software skills
Advanced word processing and spreadsheet software skills
Desired Qualifications
Significant experience working in administrative and executive support
Significant experience working in a credit union environment
Advanced knowledge of NFCU products, services, programs, policies and procedures
Hours: Monday - Friday, 8:00AM - 4:30PM
Locations: 820 Follin Lane Vienna, Virginia 22180
About Us
You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:
- Military Times 2022 Best for Vets Employers
- WayUp Top 100 Internship Programs
- ForbesR 2022 The Best Employers for New Grads
- Fortune Best Workplaces for Women
- Fortune 100 Best Companies to Work ForR
- ComputerworldR Best Places to Work in IT
- Ripplematch Campus Forward Award - Excellence in Early Career Hiring
- Fortune Best Place to Work for Financial and Insurance Services
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
REQNUMBER: 19631
