The ITS Epic Analyst (I, II, III) - Rev Cycle/HIM/Access typically reports to the Lead, Supervisor, Manager or Director and has no direct reports.
POSITION SUMMARY Participates in planning, design, development, training, implementation, communication, maintenance/support, and evaluation of existing or new functionality related to assigned applications. Analysts supporting Epic will have or obtain Epic Certification in their primary application within three months of employment or transition to ITS. Obtaining and maintaining Epic Certification in primary and supporting applications is a mandatory job requirement unless exemption is granted.
Analyst II - Contributes to and participates in the selection/design, implementation, maintenance, and support of their assigned software applications using information technology, equipment, and processes used by ProMedica employees and customers. Serves as mentor for less experienced IT staff, providing assistance and guidance when required.
Location: Remote, periodically will require in person meetings.
Job Requirements:
All duties listed below are essential unless noted otherwise 1. Planning/Design: a. Participates with technical teams and vendors for the design of application infrastructure, hardware, storage, network requirements, security, integrations, viewing and workflow. 2. Development/Build: a. Plans implementations and upgrades clinical systems. 3. Testing: a. Ensures adequate testing, quality assurance and documentation of changes. b. Ensure test scripts have been created, reviewed, updated to reflect proposed workflow solutions. 4. Training/Certifications: Epic Certification in a Revenue Cycle related application a. Transfers knowledge and/or trains IT employees and advises end-users in the operation of their information systems. Maintains complete and current documentation for responsible systems and IT processes. b. Support the training team by keeping trainers informed of new functionality and system changes. c. Maintains required certifications. 5. Implementation: a. Responsible for the activities like analysis and development, implementation, modification, and installation of low complexity systems in different operational environments. b. Implement changes using documented procedures. 6. Communication: a. Create and follow project plans. b. Participate in team and cross-team meetings and maintain appropriate meeting records.
c. Communicates with customers, administration, and team members with regard to information technology and services. d. Understand customer feedback and support data to optimize and resolve issues. e. Attends regular customer and team department meetings as scheduled. 7. Maintenance/Support: a. Monitors system performance and quality. b. Plans for decommission of responsible applications when indicated. c. Ensure solutions are cost effective, audit and security compliant. Versions are no
Education: II - Recommend a Bachelor's Degree or equivalent experience in Information Technology, Nursing, or related field. Analysts supporting Epic will have or obtain Epic Certification in their primary application within three months of employment or transition to ITS. Obtaining and maintaining Epic Certification in primary and supporting applications is a mandatory job requirement unless exemption is granted. PREFERRED QUALIFICATIONS Education: Bachelor's Degree Skills: IT background, effective oral, written communication, and follow-up skills. Strong interpersonal relationship skills. Task management and problem-solving skills expected. Requires strong self-motivation, interpersonal, and organizational skills. Strong desktop tool usage including Word, Excel, and PowerPoint. Self-motivated, detail-oriented, problem-solver. Years of Experience: 1-3 years of relevant experience. Healthcare experience desirable.
Salary Range: $37,440-$109,304
ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica
Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org
Equal Opportunity Employer/Drug-Free Workplace
Requisition ID: 80699
