Debt Collector
Job Description
As a Debt Collector, you will execute timely collection and recovery activities to minimize risk costs and optimize returns. Your responsibilities will include identifying and investigating payment arrears in the portfolio, communicating with debtors by telephone and in writing, managing debtors and the arrears process, and recording debtor and arrears history to ensure a complete file for sound decision-making during collection and recovery. You will also identify quality adjustment requests, complete the documentation package, and utilize company underwriting guidelines to approve or reject requests. Additionally, you will take all necessary actions to collect payments and/or terminate accounts.
Hard Skills
Collection and recovery activities
Payment arrears investigation
Debtor communication
Arrears management
Quality adjustment request documentation
Underwriting guidelines application
Debtor and arrears history recording
Job Type
This is a Contract-to-Hire position with a duration of 6 Month(s).
Work Site
This is a hybrid position requiring some days on-site in Johnston, Iowa.
Work Environment
Duration: 6 months with a possibility of extension. Local candidates only (must be within 50 miles of Des Moines, IA office). Required days rotate between Tuesdays and Wednesdays depending on the week, with flexibility provided. In-office attendance requirement is 8 times per month, with the possibility of additional onsite days depending on business needs. Two of these 8 days must be Monday or Friday. Working hours are from 7:00 AM to 4:30 PM CST with some flexibility.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of StaffingR double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
