Career Area:
Marketing / Sales / Product Support
Job Description:
As a Fluids & Filters Product & Marketing Consultant , you will serve as the global expert responsible for the product development and marketing execution Caterpillar Filters and Fluids. In addition, this person may lead specialized initiatives focused on identifying areas to drive profitable parts and service revenue and growth. This role is part of Construction Industries and focused on customers in General Construction, Industrial Waste, Road Construction, Ag & Landscaping, Heavy Construction and Quarry & Aggregates so experience in marketing, maintenance products, oils and grease, engine or air filters is highly valued! The F&F Product & Marketing consultant is the primary contact for the Worldwide Product Manager, The Life Cycle Manager, and the Field Team responsible for Sales regarding Aftermarket offering CI customer requirements and product value selling and application subjects.
What will you do?
Document and disseminate Aftermarket Critical Customer Requirements, in support of parts & services development with filters, fluids, oils and grease
Collect, prioritize, and document Unmet Customer Needs, with a focus on where we lose and the reasons why to drive action in the form of New Product Introduction and/or New Market Introduction
Define & recommend optimal set of aftermarket solutions for each machine and/or product, considering Total Cost of Ownership (TCO) requirements
Work with Machine Product Groups (EXD, EMD & BCP) and the Fluids & Filters Component Product Groups to ensure aftermarket parts & service new product introduction (NPI) deliverables are met
Along with Service Marketing, develop customer messaging - key attributes and value proposition
Develop & Deliver Dealer Aftermarket Parts & Services Sales Training - Develop content and provide expert training to the dealer community in addition to the internal sales force
Represent aftermarket voice of customer (VOC) & voice of business (VOB) & contribute to Enterprise Component Strategy (ECS) projects
How You'll be Successful (Basic Qualifications)
5+ years of parts marketing or sales, product support or field experience with dealers
Bachelor's degree or industry equivalent work experience
Ability to travel internationally 25-50% of the time
Additional Skills and Experience for Success (Desired Qualifications)
Project management experience: black belt preferred
Excellent communication, presentation, and interpersonal skills
Strong ability to engage with all levels of an organization to motivate and enable change
Ability to deal with sensitive issues, mentor and coach, and/or persuade others on new methods of product application, and new technology
How We Support You (Employee Benefits)
Our goal at Caterpillar is for you to have a rewarding career. We offer a total rewards package that provides day one benefits (medical, dental, vision, RX, and 401K) along with the potential of a yearly bonus. Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).
At Caterpillar, we believe each person is unique and valued, and are committed to ensuring that our workplace is diverse and representative of the many customers we serve around the globe. Different perspectives help us achieve our best work and come together to form a high-performing Caterpillar team that makes positive changes in the communities where we live and work.
Your Work Shapes the World
Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website www.Caterpillar.com/careers .
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Relocation is available for this position.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
