Job Detail

Shop Manager - Driven Brands
Concord, NC
Posted: Aug 13, 2022 08:51

Job Description

The Take 5 Family is hiring customer service maniacs!

People person? Do you enjoy leading a team? Outgoing and positive attitude? We will train you the Take 5 way for changing oil, replacing wiper blades/air filters, filling air in tires, other light maintenance services, and how to oversee a shop. Our employees are successful with all backgrounds and experience levels. Take 5 offers a stay-in-your-car hassle free oil change experience. The job is similar to restaurants or retail environments.

What Employees Love about Take 5

  • The Pit Tech to President career path; Take 5 is committed to supporting your career goals.

  • The family environment

  • Employee contests

  • Opportunity to meet new people every day

  • Community involvement

  • Learning new skills

What does a Shop Manager (SM) do?

  • Recruiting, Interviewing, Onboarding

  • Responsible for motivating the team, holding the team accountable, and making personnel decisions

  • Check in with customers before they leave the shop to make sure they had a great experience

  • Ensure crew actively provides excellent customer experience

  • Control inventory: Conduct End of Period (EOP) and End of Year (EOY) inventory

  • Place product orders

  • Understand the shop's financials to drive results and beat budget

  • Conduct quarterly employee evaluations

  • Submit payroll

  • Create crew schedule

  • Support technicians with their duties

Good to Know Before You Start!

  • Be prepared for early hours and working approximately 55 hours per week

  • Shop Managers are the first line of defense for customer service

  • Must be adaptive to change

  • Basic computer skills are needed

  • Must maneuver in and out of a shallow 3' deep pit used to position yourself safely under cars

  • You will walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling and turning

  • You may need to work in hot/cold weather conditions

  • Always be alert and aware of your surroundings

  • Must be able to lift up to fifty (50) pounds

Requisition ID: 2021-13264

External Company URL: https://www.take5oilchange.com/

Street: 1015 Concord Pkwy N

Line of Business: Take 5 Oil Change



Job Detail


Company Overview

Driven Brands

Concord, NC