Damuth Trane (Voted as one of the Best Places to Work in Virginia for 2024) is seeking a Service Solutions Sales Leader for our office in Chesapeake, Virginia.
**Damuth Trane has provided comfort solutions for commercial, industrial, educational, government, and healthcare facilities since 1970. As the local Trane franchise, Damuth Trane represents a full line of HVAC equipment, service, controls and parts. Damuth Trane has been honored as one of the Best Places to Work in Virginia since 2011.
Primary Role
To provide Damuth's 5-Star Experience to internal and external customers by providing direction for the Service Solutions Sales Team through setting objectives, meeting corporate goals, developing policies and procedures, monitoring area activities and managing performance. Lead sales of Commercial Building Service Agreements, Commercial Building improvement projects, and Commercial Building Automation projects.
Essential Duties & Responsibilities include the following. Other duties may be assigned.
Establishment and accountability for setting and achieving annual sales goals
Establishment and accountability for setting and achieving annual operating plan objectives
Establishment and accountability for setting and achieving Service Solutions Sales Team annual budgets
Coaching of Service Solutions Sales team staff
Assignment of Account Responsibilities, Sales Leads and Opportunities to Account Managers or other Damuth staff
Understanding and usage of Damuth CRM tools for coaching, achieving sales results, and assisting operational staff with business forecasting
Approve expense account expenditures of Service Solutions Sales Team
Approve and initial all Service Solutions Sales Team credits, variances, and sales concessions
Conducts performance reviews within Company guidelines
Recruit onboard and train sales personnel
Learns, implements, and supports Company processes for regular individual and sales team meetings with the sales leader for team meetings, account reviews, opportunities reviews, monthly commitments and updates, and sales team training
Assists sales personnel in resolving customer problems
Serves clients by answering inquiries and responding to special requests
Responsible for maintaining client's satisfaction by investigating concerns, implementing corrective action and communication
Communicates clients perceptions by gathering feedback and sharing information with managers and staff; works collaboratively with the Marketing Leader in this area.
Represents Damuth Trane in interactions with clients, factories, professional organizations, and other departments
Provide Damuth's 5-Star Experience. Our commitment is to have our clients feel understood, respected, valued, impressed and championed during every interaction.
Flexibility to work overtime/weekends, as required
Other Responsibilities:
Must have neat personal appearance
Must be courteous and diplomatic
Business is to be conducted with the highest level of personal integrity
Maintain a positive demeanor - keep a smile on your face and -in your voice-
Continue education for professional and personal growth
Supervisory Responsibilities
Supervises associates in the Service Solutions Sales Team. Responsible for the overall direction, coordination, and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include
Interviewing, hiring, and training employees.
Planning, assigning, and directing work.
Appraising performance.
Coaching and mentoring.
Addressing complaints and resolving problems.
Conducts performance reviews within Company guidelines. Completed within 30 days of due date.
Follows good leadership principles:
Set the right example for them by my own actions in all things
Be consistent in my temperament so that they know how to -read- me and what to expect from me
Be fair, impartial, and consistent in matters relating to work rules, discipline, and rewards
Show a sincere, personal interest in them as individuals without becoming overly -familiar-
Seek others' counsel on matters that affect their jobs and be guided, as much as possible, by their judgment
Allow them as much individuality as possible in the way their jobs are performed, as long as the quality of the end result is not compromised
Make sure they always know in advance what I expect from them in the way of conduct and performance on the job
Be appreciative of their efforts and generous in praise of their accomplishments
Use every opportunity to teach them how to do their jobs better and how to help themselves advance in skill level and responsibility
Show them that I can -do- as well as -manage- by pitching in to work beside them when my help is needed
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience
Required - Bachelor's degree in Engineering or related degree from four-year college or university; and four years Sales Engineering or related experience; or equivalent combination of education and experience.
Required - Previous sales leadership experience
Preferred - Experience selling and/or leading in a Trane Sales Office
Preferred - Experience with reading and understanding financial statements
Preferred - Experience with setting yearly budgets
Preferred - Experience with creating and executing operating plans
Special Skills
Required - Strong computer skills including Microsoft Excel, Word and Outlook
Required - Exceptional communication skills; both written and oral.
Required - Strong organizational skills.
Required - Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Required - Ability to write reports, business correspondence, and procedure manuals.
Required - Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
Certificates, Licenses & Registrations
Required - Valid Driver's License and good driving record required
Physical Requirements
Required - Mobility within the office and on jobsites
Required - Able to lift and carry 25 pounds
Other Requirements
Required - Ability to pass drug screening.
Required - Ability to pass formal background check.
Required - Able to prove U.S. employment eligibility without requiring sponsorship now or in the future.
Required - Willing to travel locally as required.
Required - Regular travel requirements with occasional overnight stays.
Required - Flexibility to work overtime/weekends, as needed.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position works in a typical office environment with occasional visits to job sites which includes outdoor work and work in mechanical/equipment rooms.
During the job site visits, the employee is frequently exposed to risk of electrical shock and occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; and outside weather conditions.
The noise level in the work environment is usually moderate but can be excessive in industrial facilities.
Proper PPE equipment must be used at all times within industrial facilities and in construction zones.
How to Apply
Go to the following website and apply online: http://www.damuth.com/careers/
Please note that applications and resumes are accepted online only. If you do not have access to the internet, you may use the online resources at our main office. Please call Human Resources at (757) 558-0200 in advance to schedule an appointment to apply.
Damuth Trane is an at-will employer; employed associates and Damuth Trane are free to end the employment relationship at any time, with or without notice or cause.
EOE/ AA, Drug Free Workplace
EEO Statement
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance (Company Paid)
Paid Time Off (Sick and Vacation Time)
Short and Long Term Disability (Company Paid)
Maternity and Paternity Leave
Jury Duty Pay
Bereavement Leave
401(k) and Profit Sharing Plan
...and more!
