Job Title: Staff SpecialistJob Description
We are seeking a Staff Specialist to join our Facilities Management team. This position is critical in supporting the increased volume of maintenance requests across the University & Health System, including plumbing, HVAC, electrical, landscape, pest control, and sanitation and recycling needs. The Staff Specialist will field maintenance requests, create work orders, forward them to the appropriate trades, and process orders as necessary. The role involves handling up to 300 calls daily within a team of three and using the Hexagon EAM work order management system.
Hard Skills
2+ years' experience with customer service
Proficient computer skills
Experience with maintenance and work order management systems preferred
Soft Skills
Excellent communication skills
Strong problem-solving abilities
Ability to work efficiently in a fast-paced environment
Job Type
This is a contract position with a duration of 6 Month(s).
Work Site
This is a fully on-site position in Durham, North Carolina.
Work Environment
Fast-paced office environment
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of StaffingR double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
