At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
The person in this role may work remotely within the US or onsite at a US-based Medtronic facility.
We are seeking a highly skilled and experienced Senior IT Program Manager to lead the implementation of Product DNA with extensive experience in Regulatory & Quality Systems (e.g. PLM - Product Lifecycle Management System), IT Programs and Platforms (including validated systems) and team leadership. This role will report directly to the Sr IT Program Director, SPO, within Medtronic Global IT and is accountable for directing, controlling, and executing strategic roadmap/initiatives within Product DNA program by partnering with both Medtronic internal stakeholders and external IT partners. This senior level position is strategic in nature and will be expected to regularly interact with and influence senior and executive leadership on many topics to drive critical decision-making and successful outcome.
In this role, you will be accountable for overseeing, mobilizing, and directing the program teams and partnering with external IT partner(s) through all phases of the program to achieve KPIs, including on-time, on-budget and within scope and all required program deliverables, This role will hold self and others accountable by enforcing SPO's governance (fiduciary responsibility amongst the stakeholders), defining accountability mechanisms for delivery excellence and improving transparency by reporting out accurate and timely program status with focus on mitigating risks, resolving issues, and managing change impacts to avoid disruption.
What does it take to be a leader at Medtronic? We look for inspiring and inclusive leaders who have a clear vision of where we are going and how to get there, partner with diverse talents to create new ideas, solutions, and better outcomes to benefit our patients, business partners, and customers.
We believe that when people from different cultures, genders, and points of view come together, innovation is the result -and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive. Our unwavering commitment to inclusion, diversity, and equity (ID&E) means zero barriers to opportunity within Medtronic and a culture where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute. We know equity starts beyond our workplace, and we must play a role in addressing systemic inequities in our communications if we hope to have long-term sustainable impact. Anchored in our Mission, we continue to drive ID&E forward both to enhance the well-being of Medtronic employees and to accelerate innovation that brings our lifesaving technologies to more people in more places around the world.
Our space, the medical device and healthcare industry, is rapidly changing. It always has been that way. You'll always have new challenges pursuing ideas that are exciting and innovative to deliver with excellence. Think critically about healthcare problems and/or opportunities to advance science faster than others.
Bring your talents to an industry leader in medical technology and healthcare solutions - we're a market leader and growing every day. You can be proud to be a part of technologies that are rooted in our long history of mission-driven innovation. You will be empowered to shape your own career. We support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare. Medtronic is committed to fostering a diverse and inclusive culture. Check out the accomplishments of our Women in IT group! http://bit.ly/MedtronicWomeninIT
Join us for a career in IT that changes lives. Be part of work that matters. 75 million patients had their health improved by our products last year. A career at Medtronic is like no other. We're purposeful. We're committed. And we're driven by our Mission to alleviate pain, restore health and extend life for millions of people worldwide.
CAREERS THAT CHANGE LIVES
Provides leadership in the development, deployment, and optimization of the Product DNA program, supporting company business processes and technical information systems platforms.
Responsibilities include, but are not limited to, analysis, selection and modification of enterprise PLM Systems, logistics application software, installation of network hardware/software and database management.
Provides direction for the effort required to protect the company's data, tools, and information systems.
Ensures infrastructure architecture standards maximize efficiency and support platform compatibility.
Usually requires subject matter knowledge of user group for practical application of system characteristics.
Coordinates delivery of services to user groups and ensures IT service is uninterrupted.
Selects, develops, and evaluates personnel to ensure the efficient operation of the function.
Ensures that the PLM/MCAD solution meets the requirements of the business and aligns with the overall strategy.
Develops and maintains project plans, schedules, budgets, and resource allocation.
Provides oversight and direction to the project team, so that they are on track to meet their goals and objectives.
Ensures that the project adheres to industry standards, regulatory requirements, and company policies and procedures.
Collaborates with cross-functional teams to identify and resolve issues that arise during the project lifecycle.
Communicates project status, risks and issues to executive management and stakeholders on an agreed-upon cadence.
Conducts regular quality reviews, lessons learned of the project to identify areas for continuous improvement and implement corrective actions as needed.
Manages project budget and ensures that the project stays within budget constraints.
Provides leadership and guidance to the project team, fostering a culture of collaboration, accountability, and continuous improvement.
Delivers program KPIs by ensuring program delivery alignment with strategic enterprise objectives.
Implements and ensures adherence to best practices for portfolio, program and project management.
PROGRAM GOVERNANCE AND EXECUTION
Provides guidance and orientation to ensure Product DNA program alignment to Global IT and business strategies, objectives, and priorities.
Responds to organizational changes by modifying or creating new processes to ensure strategic alignment and prioritization.
Engages closely with business, internal IT partners and external partners to analyze program planning for strategic alignment, value, and complexity.
Monitors KPIs to ensure successful benefits realization targets and performs root cause analysis/course correction when KPIs are not being met.
Reviews the program planning and progress results with senior and executive IT and business leaders and facilitates trade-off decision-making that considers investment, resourcing, risk, and value.
Manages and oversees the program quality stage gates and execution results with key program leadership team.
Provides guidance and oversight to the program team in ensuring adoption and compliance of relevant procedures, processes, and best practices. Eg, MSCM (Medtronic System Compliance Methodology).
Assesses and oversees all resource planning efforts to maximize utilization.
PROCESSES & STANDARDS
Contributes to and cultivates a quality culture which promotes delivery excellence, development of business capabilities, process excellence, and regulatory compliance.
Optimizes best practices, procedures, policies, templates, tools, and identify ways to drive efficiency, reduce costs and add value.
Assures adherence to Global Portfolio Operations processes and Medtronic Delivery Framework (MDF).
Supports the integration and adherence to Medtronic's quality system procedures, MSCM (Medtronic System Compliance Methodology), to ensure compliance with system validation requirements.
CUSTOMER SATISFACTION
Builds trust and rapport, as the primary principal spokesperson with key senior stakeholders and facilitate executive level discussions.
Initiates, develops, and establishes long term strategic relationships and alliances with key organization stakeholders.
Works closely with all stakeholders to understand the business point-of-view, identify existing processes, customers, and other relevant stakeholders to negotiate and gain cooperation on divergent objectives.
Leads briefings and clearly communicates Strategic Program Office's imperatives and processes to all stakeholders. Continuously improves stakeholder satisfaction for the Strategic Program Office services.
Routinely socializes strategic program status, at-risk initiatives with executive leadership and escalates for resolution.
TALENT DEVELOPMENT
Provides direct & indirect leadership as needed, with the strategic objective of increasing overall service offering performance and achieving high-quality work products that are delivered on time and on budget.
Develops talent strategies and acquires, empowers, and retains top talents.
Provides recognition, career development training, coaching, and mentoring to direct reports.
Adheres to the Medtronic Mindsets: Act Boldly, Compete to Win, Move with Speed and Decisiveness, Foster Belonging and Deliver results...the right way.
This role may require up to 25% travel, based on program requirements
MUST HAVE (Minimum Qualifications)
Bachelor's degree in computer science, Engineering, or a related field.
7+ years of experience with a bachelor's degree or 5+ years of experience with an advanced degree
NICE TO HAVE (Preferred Qualifications)
Strongly Preferred:
Previous Medtronic IT experience
PMP Certified
Advanced degree
Broad multi-functional experience with demonstrated ability to drive for results independently.
Business acumen: ability to think from an overall -best for the business- perspective.
Customer focused on all interactions, with demonstrated ability to understand customer requirements and incorporate them into business decisions.
Exceptional analytical, planning, organization, and time management skills to execute strategic plans and budgets.
Proficient and practical knowledge of Project and Portfolio Management (PPM) methodologies/tools.
Proven experience in change management, risk management and embedding Project Management disciplines and governance in an organization.
Proven track record of successfully leading and managing matrixed team in a fast-paced and dynamic environment.
Excellent problem-solving skills, with the ability to analyze complex processes, identify areas for improvement, and implement effective solutions.
Excellent decision-making skills - ability to negotiate and balance decisions and priorities across needs of several functional departments - makes timely decisions in the face of risk and uncertainty.
Demonstrated ability to drive changes, foster innovation, and adapt to evolving business needs and technologies.
Exceptional communication, interpersonal and presentation skills, with the ability to translate complex and -technical speak- into business terminology and collaborate across matrixed team.
Strong situational leadership and people management skills with strong emotional intelligence.
Managerial courage and command with passion for entrepreneurial, agile and growth mindset.
Ability to develop strategy, ensuring links to the IT and business strategies and objectives.
Experience working with Agile, Waterfall & Hybrid methodologies, with a focus on delivering software effectively.
Understanding of industry standards, regulatory requirements, and company policies and procedures.
Performs work without appreciable direction and composure under pressure
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations (USD):$150,400.00 - $225,600.00
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
Medtronic benefits and compensation plans (https://www3.benefitsolver.com/benefits/BenefitSolverView?page_name=signon&co_num=30601&co_affid=medtronic)
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 90,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com) .
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
At Medtronic, most positions are posted on our career site for 3-7 days.
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We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 90,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
We change lives . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
We build extraordinary solutions as one team . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
This life-changing career is yours to engineer . By bringing your ambitious ideas, unique perspective and contributions, you will...
Build a better future, amplifying your impact on the causes that matter to you and the world
Grow a career reflective of your passion and abilities
Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
Experiences that put people first . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
Life-transforming technologies . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
Better outcomes for our world . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
Insight-driven care . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare settingis considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) .
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