Position Description
Join Serco as a MAP Operator in Mandeville, Louisiana!
Serco supports the Louisiana Department of Transportation and Development (LADOTD) by operating the free MAP patrol and incident management service program providing safe, quick clearance of incidents that affect traffic, including vehicle accidents and disabled vehicles. The primary purpose of the MAP program is to ensure state highways are free of obstructions and safe for the traveling public.
You will be part of a team that works closely with LADOTD, local law enforcement and other first responders daily.
In this role you will:
Monitor state highways for vehicle crashes, disabled/abandoned vehicles, debris, and lane-closing events, traffic signal malfunctions, damage to state equipment on state roadways, and general incident/congestion scenarios.
Provide roadside assistance to stranded motorists (including changing tires, giving battery jumps, providing fuel, removing debris from the travel lanes, etc.).
Work closely with police and other first responders at highway incidents.
Provide incident response, on-scene traffic control and limited first aid .
Provide Traffic Incident Management (TIM) services.
Use a two-way radio and/or smart phone to communicate and coordinate with the Traffic Management Center (TMC) staff and local Police agencies.
Observe required safety procedures to avoid injury and accidents, at all times.
Complete a combination of classroom and field training to be certified as a motorist assistance operator.
Qualifications
To be successful in this role you will have:
High school diploma or its equivalent
0-2 years' experience in incident management or related field
Must possess a valid Louisiana driver's license
Availability to work various shifts, weekends, and holidays
Able to work in an outdoor environment, lift/carry 50lbs, and walk unassisted for 300 yards
Able to speak English language (Bilingual is plus)
Minimum age requirement of 21
Must be able to pass classroom and field training to be certified as a motorist assistance operator.
This position is contingent upon your ability to pass a preemployment criminal history check and drug screen
Additional desired experience and skills:
If you are interested in supporting the LADOTD mission and making the roadways safer for the travelling public, submit your application now for consideration.
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).
To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .
If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .
COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).
Click here to apply now (https://careers-sercona.icims.com/jobs/50081/map-operator/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)
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ID 50081
Recruiting Location : Location US-LA-Mandeville
Category Other
Position Type Full-Time
Security Clearance None
Telework No - Teleworking not available for this position
