Summary You will serve as a Supervisory Traffic Management Specialist in the Navy Household Goods (HHG) Personal Property Shipping Office of NAVSUP FLC PEARL HARBOR. A Cost-of-Living-Allowance (COLA) of 9.75% will be added to the stated salary. COLA is subject to change at any time. Responsibilities You will develop and implement procedures, policies and guidelines for counseling, shipment management and vendor management operations that maximize operational efficiency and customer satisfaction. You will provide technical advice and support to subordinates, and recommendations for actions on more complex issues to upper management. You will research and resolve more complex, non-routine issues/problems that cannot be handled by subordinates. You will analyze workload data and metrics to identify trends and opportunities to improve operational efficiency/customer satisfaction. You will provide entitlement counseling and quality control services along with shipment and storage management services to military and civilian service members incident to movement of household goods. Requirements Conditions of Employment Qualifications Your resume must demonstrate at least one year of specialized Traffic Management Specialist experience at or equivalent to the (GS-09) grade level or pay band in the Federal service or equivalent experience in the private or public sector applying a thorough knowledge of a wide range of traffic management and transportation policies, principles, and methodology related to personal property shipment management including household goods entitlements and personal property counseling. I have experience developing procedures, policies and guidelines for counseling, shipment management and vendor management operations that maximize operational efficiency and customer satisfaction. I also have experience providing technical advice and support to subordinates. Examples of specialized experience may include: 1) Research and resolve more complex, non-routine issues/problems related to traffic management; 2) Analyze workload data and metrics to identify trends and opportunities to improve operational efficiency/customer satisfaction; and 3) Provide entitlement counseling and quality control services along with shipment and storage management services to military and civilian service members incident to movement of household goods. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Education GS-11 SUBSTITUTION OF EDUCATION FOR EXPERIENCE: Applicants may substitute the following education for the required experience, provided it demonstrates the knowledge, skills and abilities necessary to do the work of the position: possess a Ph.D. or equivalent doctoral degree, LL.M, or have completed three full years of progressively higher level graduate level education leading to such a degree. One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent 1 year of full-time study. If that information cannot be obtained from the school, 18 semester hours should be considered as satisfying the 1 year of full-time study requirement. GS-11 COMBINATION OF EDUCATION AND EXPERIENCE: Combinations of successfully completed graduate education and experience may be used to meet total qualification requirements. Additional Information COVID VACCINATION INFORMATION: To comply with the recent preliminary nationwide injunction on Executive Order 14043, Requiring Coronavirus Disease 2019 Vaccination for Federal Employees, the Department of the Navy is not taking any action to implement or enforce the COVID-19 vaccination requirement. New hires will need to provide their vaccination status as well as comply with workplace safety protocols related to masking, physical distancing, testing, travel, and quarantine. This position is covered by the Department of Defense Priority Placement Program. Additional vacancies may be filled by this announcement. This position is subject to work an uncommon tour, including nights, weekends, and holidays to meet mission requirements. Overtime or night differential pay and/or unusual duty hours may be required. This position is eligible for part time, full time or ad-hoc telework at the discretion of management. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. If you are unable to apply online and request information about the Alternate Application process, please contact the Department of Navy's Employment Information Center. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate for this vacancy, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category or higher. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/ictap/ Military Spouse Preference applicants will receive priority consideration at the Full Performance Level (FPL) and if determined to be Best Qualified at the FPL, and selected, must be placed at the FPL. A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position. Only Military Spouse Preference applicants currently occupying positions for which a comprehensive training plan has been developed and authorized are entitled to exercise their priority status for this announcement. The most common formal training positions are apprentices, formal interns, and scientist and engineering interns. Upward Mobility Positions that have equivalent training plans are also included when the positions have been pre-identified in an Affirmative Action or similar plan. You must provide documentation supporting you are in a formal training plan (e.g., SF50 and official signed training agreement between you and your command).
