Career Area:
Information Technology
Job Description:
WE BUILD WHAT MATTERS
What matters most to you? Is it being part of a strong team? Supporting your family? Solving global problems? You can do these and more at Caterpillar; where your work enables progress around the globe, and you contribute to meaningful work. Together, we can build what matters!
About SPM Oil & Gas
SPM Oil & Gas, a Caterpillar company, provides superior products and service solutions to make our customers more efficient and lower total cost of ownership.Globally, we deliver engineered oilfield and drilling equipment repair and certification, mechanical and rotating equipment repairs and upgrades, rapid prototyping of spare parts, robust asset management, operation and maintenance and field engineering services. We offer a wide range of career opportunities across a variety of technical and business roles in engineering and service locations worldwide. Join our team and help build engineering solutions that change the industry.
The Role
As the IT ERP Manager at Caterpillar, you will lead a team of business analysts and work with corporate sponsors, internal/external customers, and other team members to implement/update Solutions that supports business processes and are aligned with business strategies. This position facilitates the optimization of business unit performance by aligning business process and information technology and is integral to any decision-making involving technology.
Job Duties/Responsibilities may include but are not limited to:
Lead a team of Syteline ERP Business Analysts on the development of business requirements, functional designs, process maps, user test plans, and training materials associated with business process and technology solutions.
Evaluate ERP application and infrastructure capabilities within the ERP Operations portfolio to identify gaps and provide ERP strategy and road map that would enhance business performance, effectiveness, and maintainability
Monitors performance of ERP team in issue resolution, downtime, and other metrics and establishes KPI's to measure and continuously improve performance and implements process changes for correction when needed
Facilitates user involvement in User Acceptance Testing
Responsible for actively resolving day-to-day technology needs of the user community with a focus on analysis and broad-minded solutions
Advises on options, risks, costs versus benefits, and impact
Maintains full knowledge of all phases of technology implementations aligned to their user community; apprises business management of progress; keeps IT management aware of issues and potential problems, and resolves conflicts
Assists in the development of design and functional specifications to affect IT solutions as required
Participates in system configuration to satisfy business requirements in accordance with solution design
Drives the development business processes and priorities. Evaluates alternative business process and technology solutions, and participates in making technology recommendations to enhance business operations
Works in conjunction with senior leaders in other functional areas to ensure that program launches, scope expansions and the development of new business capabilities are supported and delivered within the business architecture
Analyzes and resolves end user application issues in timely and accurate fashion, ensure the stable operation of assigned and support modules
Assists customers with documentation, training, and usability efforts.
Protects the integrity and confidentiality of information, ensure appropriate efforts to enforce security measures and change control processes to protect the systems and the data contained in them
Basic Qualifications:
Bachelor's degree in related field and 7+ years of related experience or equivalent combination of exudation and experience
5+ years' experience as an ERP Manager
Advanced skill level in SyteLine (CloudSuite Industrial)
Proficient knowledge of Microsoft Office Suites (Excel, Word, PowerPoint, Visio, etc.).
Top candidates will also have:
ERP experience in manufacturing, logistics environment, lot/serialization
Experience leading continuous improvement initiatives across cross-functional teams
Excellent verbal and written communication skills
Look beyond symptoms of problems to develop sound, logical analysis to solve difficult problems
Strategic thinking, strong analytical and problem-solving skills
Subject matter expert of functional area process and tools
Experience with Agile Methodology
Additional Information:
Employee benefit details:
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides day one benefits [medical, dental, vision, RX, and 401(k)] along with the potential of an annual bonus.
Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).
At Caterpillar, we are committed to a diverse and inclusive environment that values and respects the unique talents, experiences, and viewpoints of our global employees. Our vision is to continually develop the Best Team to build innovative solutions for our global customers, deliver superior results for our stockholders and positively impact the people and communities we serve.
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to specific employer, such as H, L, TN, F, J, E, O.
As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers #LI
Relocation is available for this position.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
