HR Benefits Specialist
Description
Southern Company is a leading producer of clean, safe, reliable and affordable energy, and we approach each day as a vital step in building the future of energy. At Southern Company we are always looking ahead, and our innovations in the industry-from new nuclear to deployment of electric transportation and renewables -help brighten the lives and businesses of millions of customers nationwide.
JOB SUMMARY
This position is responsible for providing high-touch, telephone customer service and back office support of health, welfare, defined benefit, defined contribution and supplemental benefit plans at Southern Company. The Benefits Specialist provides expertise in all Southern company benefit plans and programs. This position is responsible for researching and resolving escalated issues from employees and benefit vendors. This job is also responsible for the required government filings for benefit plans.
JOB REQUIREMENTS ( Education, Experience, Knowledge, Skills )
Successful completion of Aptitude Test
Education: bachelor's degree preferred in HR or Business
Experience: Minimum of 3 years' experience with the following:
Health & Welfare plans
Defined Benefit plans (Pension)
Defined Contribution plans (Employee Savings Plan)
ERISA
Federal and State Legal and Tax Agencies including HIPAA, COBRA, Medicare, IRS, and Social Security
CEBS, SPHR, CBP, PHR, etc. certification preferred
Excellent verbal and written communication skills
Proven customer service and phone etiquette
Demonstrated strong attention to detail and accuracy
Ability to communicate with all audiences including employees, managers, executives, vendors, and non-employees
Ability to interpret, analyze, and communicate aspects of various benefit plans
Ability to serve as the liaison between participants and outsourced benefit providers
Ability to multitask in a fast moving environment
Ability to excel in a customer oriented HR Service Center handling customer calls
Demonstrated analytical and problem solving skills
Proven team player, comfortable working in an empowered team environment
Experience with case management systems
JOB RESPONSIBILITIES
Research, resolve and respond to employees questions and concerns related to health and welfare, pension, employee savings plan and supplemental benefit plans
Provide benefit plan interpretation for employees, managers and HR Business Consultants
Handle escalated cases such as claims / appeals for health and welfare issues or verification of pension balances and service time
Coordinate all benefit claims in the case of active employee death
Perform administrative duties for Employee Savings Plan including queries, reporting and audit support
Coordinate the company's administration of qualified orders (QDROs) for Employee Savings Plan and Pension and QMCSOs for the medical plan
Administer non-qualified retirement plans
Perform administrative duties for supplemental benefit plan including manual calculation of contributions, setting up distribution payments and maintaining participant tracking reports
Research and calculate pension service time to resolve employee issues
Executive Financial Planning
Disclaimer:
This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities
Southern Company (NYSE: SO) is America's premier energy company, with 46,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million customers through its subsidiaries. The company provides clean, safe, reliable and affordable energy through electric operating companies in four states, natural gas distribution companies in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications. Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by Diversity Inc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top energy companies in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at www.southerncompany.com.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law. #LI
Job Field: Human Resources
Job Type: Standard
Primary Location: Georgia-Metro Atlanta-Atlanta
Operating Company: Southern Company Services
Job Type: Standard
Travel (Up to...): Yes, 25 % of the Time
Union Covered: No
Work Location(s):
Southern Company Headquarters - 30 Ivan Allen Jr. Blvd. NW (30ATLANTA)
30 Ivan Allen Jr. Blvd. NW
Atlanta, 30308
Req ID: SCS2011575
