Human Performance Manager (Atlanta)
Description
Georgia Power Power Delivery - Human Performance Manager:
Job Summary:
This position will be responsible for the execution of strategies surrounding Human Performance (HP) for Power Delivery (PD) at Georgia Power Company (GPC). They will be responsible for leading and coordinating all activities associated with the integration of Human Performance concepts for the objective of improving safety and reliability throughout all aspects of GPC PD Operations. Responsibilities include influencing leaders at all levels of the organization in support of continuing the development of a strong Human Performance culture. This will include analyzing human error events to determine contributing causal factors and working with stakeholders to develop corrective action plans to mitigate reoccurrence. They will lead efforts to increase the formal sharing of events and proactive risk mitigation efforts across GPC, enhancing our ability to sustain our learning environment. This position is responsible for training HP Coaches and providing leadership support to safety initiatives. They will frequently collaborate with internal stakeholders such as Corporate and Power Delivery Safety, Training, Operations, Construction, as well as various partners external to Georgia Power.
Job Requirements:
Required
Bachelor's degree in engineering, safety, business management, or a related field
5 years of experience working in or with areas where safety or operational excellence is critical
Transmission and/or Distribution in Electric Utility experience strongly preferred
Significant knowledge of Human Performance, continuous improvement, event analysis and change management strategies and concepts
Demonstrated ability to influence senior-level management and key stakeholders
Formal leadership experience with performance management responsibilities
Advanced analytical and problem-solving skills
Experience implementing process improvement projects
Exceptional leadership, collaboration, and communication skills
Demonstrated ability to build strong relationships and influence others
Excellent recordkeeping, time management, and organizational skills
Highly motivated, with a positive attitude and the ability to thrive in a fast-paced environment within a safety and customer focused organization
Preferred:
Significant experience in business process improvement
Master's degree in business administration, behavioral science, systems engineering or similar field
Proficient in Microsoft suite of tools
Major Job Responsibilities:
Influencing management decisions regarding the continued culture change toward a learning environment
Development and delivery of content to support the growth of front-line leaders to leverage HP in field operations
Serve as a key member of the Southern Company Human Performance Council and support enterprise-wide Human Performance alignment efforts
Grow a network of volunteer Human Performance coaches across GPC that will be enabled to lead localized learning teams and drive continuous improvement
Lead training activities to introduce Human Performance and learning teams to the appropriate audiences
Lead efforts around sharing safety and operational learnings across GPC
Manage project efforts effectively and confidentially with all levels of internal and external customers
Serve as or become a subject matter expert on Human Performance, human factors, resilience engineering, continuous improvement, organizational psychology, safety, event analysis, risk management
Support maturity of Safety & Health Management System (SHMS), including specific corporate goals that are influenced by Human Performance efforts
Serve on appropriate leadership committees and councils that support continuous improvement and learning
Exercise innovative mindset with ability to identify, recognize and implement improvements/course corrections
Building a culture of continuous improvement across the entire GPC organization
Identify, define and implement changes while keeping all internal and external customers engaged/informed
Develop key performance metrics to assess progress for various organizations
Partner with HR and training to revise and update procedures and policies based on scope
Partner with other SoCo organizations to develop and leverage a business process documentation repository tool or service
Disclaimer:
This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities
Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is consistently recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeorgiaPower.com and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).
Southern Company (NYSE: SO ) is America's premier energy company, with 46,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million customers through its subsidiaries . The company provides clean, safe, reliable and affordable energy through electric operating companies in four states, natural gas distribution companies in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications . Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top energy companies in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at www.southerncompany.com .
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Field: Power Line Operations & Maintenance
Job Type: Standard
Primary Location: Georgia-Metro Atlanta-Atlanta
Operating Company: Georgia Power Company
Job Type: Standard
Travel (Up to...): Yes, 25 % of the Time
Work Location(s):
Georgia Power Headquarters - 241 Ralph McGill Blvd. NE (241ATLANTA)
241 Ralph McGill Blvd. NE
Atlanta, 30308
Req ID: GPC2008591
