Career Area:
Business Technologies, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
About Cat Financial
Cat Financial is a subsidiary of Caterpillar Inc., the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For more than 40 years, Cat Financial has provided a wide range of financing solutions to customers and CatR dealers for machines, engines, SolarR gas turbines, genuine Cat parts and services. Headquartered in Nashville, Tennessee, Cat Financial serves customers globally with offices and subsidiaries located throughout North and South America, Asia, Australia, Europe and Africa. Visit cat.com to learn more about Cat Financial.
JOB PURPOSE: Coordinate enterprise growth through representing and/or deploying a specific platform or group of capabilities of Caterpillar's world class eBusiness solutions with our enterprise, industry and/or Dealer partners. Support appropriate partners in deploying digital capabilities, focusing on delivering customer and business value as defined in a variety of ways, typically in the form of online leads, attributable sales, parts sales and support activities - the full customer lifecycle. Proactively seek to understand the marketing and business objectives of appropriate partners and help coordinate with capability experts on how, when and where capabilities can be best utilized to drive value.
JOB RELATED STATISTICS:
Platform Complexity: Moderate
Scope: 1-2 Platforms or industry groups
Global Geographic Scope
JOB DUTIES:
This role will support Cat Financial's digital experiences through execution of digital initiatives, with primary focus on Cat Card and Cat Credits. This may be accomplished by executing on the vision for Cat Financial's eCommerce experience, collecting requirements from the business, creating prototypes, supporting agile processes, testing and delivery. This will also include change management, user adoption and metrics tracking for the implementation of best-in-class digital offerings for the needed business capabilities.
For industry consulting, a Digital Consultant typically consults 1 to 2 (or equivalent based on size, scope and complexity) industry groups with strong technical knowledge of eBusiness capabilities and businesses they support.
Supports appropriate team members in driving and/or deploying global digital execution within the framework of enterprise tools, processes and strategies. Supports digital projects that identify linkages and synergies across business units, industries and/or Dealers.
Supports proper collaboration, coordination, training, communication and alignment among related areas, projects and strategies within the team and with internal and/or Dealer partners. This role will help coordinate materials and efforts necessary to convey and execute digital strategy with focus on eCommerce acceleration. This role will work directly with dealer and ERP vendor partners to plan projects, coordinate testing with dealers/business partners and provide confirmation of work completed.
Coordinates efforts and/or gathers information to solve issues and problems requiring careful analysis and diagnosis. Clearly communicate issues and resolution to dealers, vendors, business partners and stakeholders. Other job duties assigned as needed.
Key competencies for role are clear communication and change management, learning quickly, reviewing complex processes and technical workflows, project/dependency planning, vendor communication and negotiation, and self-development.
Some travel required (
BACKGROUND/EXPERIENCE:
This position requires 1 to 4 years of job-related experience, typically in eBusiness, eCommerce, digital marketing, technical marketing, marketing communications, or corporate communications. A college or university degree or equivalent experience is required.
Proven communication skills, both written and verbal, including the ability to partner and build relationships across all levels of the organization from team members to executive management is required.
This position requires basic skills working with people from different backgrounds and cultures, internally and externally, and the ability to resolve differences and issues.
The work environment requires this position to adapt quickly to high velocity and change.
Project coordinating, including basic communication and change management planning is also required.
It is important to have basic knowledge of current digital capabilities such as mobility, eCommerce, digital marketing, UI/UX, ERP systems, analytics, etc.
The ability to demonstrate digital capabilities if necessary and basic product support experience is desired.
#LI
Relocation is available for this position.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
February 22, 2024 - February 29, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.