Career Area:
Product Support
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Our Americas Distribution Services Division (ADSD) provides governance and administration of CatR dealers across the U.S., Canada, and Latin America.
We're committed to our customers, who build a better world with our products, services, and solutions. We understand and show the value of why they should always choose us. We're exploring new ideas and opportunities - innovating to discover the breakthroughs necessary for tomorrow's growth.
Through it all, we are one team (https://www.youtube.com/watch?v=mYIDne7Q5ek&list=PLwAXbfivFg0jmiNqqgFLeQJpRB_i-UVln&index=39) - creating and delivering world-class components and solutions superior to the competition. Learn more about the Caterpillar Experience (https://www.youtube.com/watch?v=GvCYWtWARlk&list=PLwAXbfivFg0jmiNqqgFLeQJpRB_i-UVln&index=25) .
Job Summary
As a Laboratory Manager, you will be responsible for providing leadership to the Peoria S.O.S Services fluid analysis laboratory team and overseeing daily operations. The Laboratory Manager works in collaboration with the Global SOS Services team to ensure conformity to global laboratory processes, day-to-day management of laboratory resources and building a competent & engaged team.
Additional Info :
This is an on-site position located in Peoria, IL.
This position supports a 24 hour, 5 days/week lab. Your working hours will primarily be day shift hours with flexibility based on business needs.
Domestic relocation assistance is not available for this position.
This position requires up to 10% of working time travel, both domestic and international.
What You Will Do:
Coach, develop & support team of shift supervisors and lab technicians. This includes but is not limited to employee performance management process, development planning and leadership of staff meetings.
Ensure compliance to ISO9001:2015 internal certification requirements. Decisions made by this position have impact on the quality reputation of company products.
Lead team to deliver on stated quality metrics (turnaround time, etc.)
Oversee the execution of processes, plans, and tools that support the global fluid analysis process. Monitors progress and addresses challenges.
Manage resources and budget related to indirect material & expenditures and Capital expenses.
Drive collaboration with lab vendors including supply chain and inventory.
Lead the development and implementation of corrective action and preventive measures to achieve quality targets. Investigate and address trends with internal and external nonconformance.
Provide support to Cat Dealer SOS Programs utilizing the Peoria laboratory.
What You Have:
Bachelors degree
Previous leadership experience
Experience using Microsoft 360 (Word, PowerPoint, Excel, etc.)
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Planning: Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
Quality Management: Knowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization.
Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Quality Risk Management: Knowledge of processes, tools, and techniques for Quality Risk Management; ability to implement the quality assurance process of assessment, control, communication, and review of risks to the quality of products.
Lean Manufacturing: Knowledge of the philosophy, principles and implementation approaches of lean manufacturing; ability to integrate and implement lean manufacturing philosophy into existing production and management processes.
Root Cause Analysis (RCA): Knowledge of the concepts, principles and techniques of root cause analysis (RCA); ability to use a structured approach to identify the causes of undesirable consequences in a manufacturing environment and the changes needed to prevent recurrences.
What Will Set You Apart:
Familiarity with operational and/or laboratory processes
Demonstrated ability to lead a team
Project Management experience in 6 Sigma, production systems, Services Marketing, and/or Lean experience
Ability to mentor, coach, and/or persuade others on new methods, procedures, and/or technology
Familiarity with company policies and procedures
Prior laboratory management experience
Prior experience working within a Quality Management System (QMS): i.e. maintaining quality procedures, document control, and continuous improvement
What You Will Get:
From day one, you're set up to thrive at Caterpillar: helpful training, relatable mentors, global experience, competitive salary package, work-life balance, and the growth opportunities you expect with a Fortune 100 company. You power our success, and we are committed to empowering yours. After all, when your work can impact the entire world, it's important to do work that matters.
About Caterpillar
Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
#Li
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
June 11, 2024 - June 25, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.
