Attention all Customer Service Representatives!!!
Are you a People person? Results-Oriented? Do you love helping others?
If so, here is good news for you! Auto Glass Now is currently seeking an on-site Customer Service Representative.
The Customer Service Representative will work in a sales environment and interact with customers to answer general inquiries. This is a Full-Time opportunity where you can showcase your communication skills and join our growing team!
The ideal candidate will maintain a professional image through proper telephone etiquette and uphold a positive, determined attitude throughout the workday.
Intake and assist walk-ins, appointments, and returning customers
Create estimates, price quotes, and invoices re: work on customer vehicles
Answer phones and return customer calls
Provide excellent customer service
Assist Manager with daily parts returns
Ensure accuracy when ordering parts
Input documentation on all calls and follow-up with callers as needed
Confirm all mobile jobs parts and materials before dispatching drivers
Open new accounts and service existing accounts
Benefits We Offer:
Health, Vision, Dental Insurance - Good Health is important and we want to help you maintain yours!
Industry and Company Paid Training - We invest in you so you can gain more momentum in the industry by expanding your knowledge/skills set!
Unlimited earning potential $$$ - Money is the motive and we have unlimited opportunities to enhance your motivation!
401K - So you can invest in yourself and your future!
Paid Vacation - We understand the value of work hard, play hard!
At least 1+ year experience in a call center/ phones
At least 1+ year experience in retail/sales, or other customer service environment (Auto Glass Experience a Plus)
Strong communication skills
Basic computer knowledge
Ability to multitask and stay efficient
High School Diploma (or GED required)
Team Player
Bilingual (requested but not required)
Requisition ID: 2022-23156
External Company URL: https://autoglassnow.com
Street: 20501 Euclid Ave
