Job Summary:
The purpose of this position is to provide advanced-level administrative support to the Vice President of Customer Experience for Southern Company Gas. The incumbent will be required to instill confidence and trust by proactively identifying and anticipating administrative or other support needs and ensuring they are met.
Representative Duties and Responsibilities:
Provides executive support to Vice President of Customer Experience; schedules and maintains complex calendar; schedules internal and off-site meetings; coordinates rescheduling to meet business demands and time constraints; ensures VP fulfills business and personal meeting obligations
Plans travel logistics; schedules travel arrangements (e.g., air, hotel, ground transportation, restaurants)
Monitors in-coming phone calls and email; responds or forwards as appropriate; highlights messages requiring follow-up or approval; ensures timely responses
Processes confidential information; maintains confidentiality (e.g., SoCo Gas Management Council Meeting agenda items, potential business opportunities, executive pay/issues/decisions, Board decisions)
Independently drafts standard/routine correspondence; reviews correspondence, reports, and/or presentations prepared by others for the Vice President of Customer Experience
Oversees administrative functions of the office to include preparing and processing employee information and purchasing activities, along with processing invoices; reviews and reconciles purchasing card expenses; enters and approves information in Oracle
Serves as executive liaison for addressing customer service inquiries; research, resolves, and responds to inquiries with minimal assistance; maintains a record of external customer inquiries and resolutions; provides updates to Vice President of Customer Experience
Coordinates and schedules logistics for meetings (e.g., conference rooms, refreshments, audio-visual equipment, registration fees, participant invitations, travel reservations)
Coordinates special projects or assignments as requested
Strong customer service when working with leaders, partners, and employees; willing to help others when needed, not just the Vice President of Customer Experience
Education and Experience
Required:
Preferred:
BA/BS degree
5-7 years supporting a Vice President or above
Skills Required:
Demonstrated ability to handle information in a sensitive and confidential manner
Demonstrated ability to work with all levels of the organization and the Board of Directors
Demonstrated ability to work independently
Strong judgment and discretionary skills
MS Office - advanced proficiency (Word, Excel, PowerPoint)
PeopleSoft Financials - intermediate proficiency
Interpersonal skills
Time management (planning, scheduling, prioritizing) skills
Demonstrated ability to master new business systems/software applications
Ability to prioritize, coordinate and schedule various tasks in a dependable and organized manner with little direction
Strong organizational skills. Ability to manage several tasks and projects at once in a fast-paced, deadline-driven environment
Exceptional attention to detail and the bigger picture, with a strong focus on quality control
Driving Results:
Comfort working in and ability to thrive in an ever-changing environment where projects may change over time and sometimes abruptly
Motivated by supporting others, leading from behind the scenes
Anticipate challenges/obstacles and proactively problem solve
Thrives when working on high-impact, complex, fast-paced initiatives
Working Conditions/Physical Requirements:
Keyboarding 80 - 85%
Travel = Occasional
On-call = Flexibility to work beyond core business hours to complete all required tasks
Disclaimer:
This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.
About Southern Company Gas
Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America's premier energy company. Southern Company Gas serves approximately 4.2 million natural gas utility customers through its regulated distribution companies in four states and approximately 600,000 retail customers through its companies that market natural gas. Other nonutility businesses include investments in interstate pipelines and ownership and operation of natural gas storage facilities. For more information, visit southerncompanygas.com .
Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Identification: 8006
Job Category: Administrative & Clerical
Job Schedule: Full time
Company: AGL Services Company
