Are you looking for the flexibility to spend time with your family while working? Maybe you are getting back into the workforce and looking for the right opportunity? Culligan of Jefferson Cityis currently seeking a Part-TimeCustomer Service Representativeto join our office support team. We have a dynamic team and we are looking for another member who will represent our brand and create lifetime customers.This is the perfect career for someone who has worked in a customer focused, administrative role in the service industry. The right person will be have the ability to answer multi-line phones, successful in handling customer issues, and experience communicating with field staff in a service oriented industry.If you have customer service experience and you pride yourself on being solution focused and customer service oriented, this is the career for you! This position will work 20-25 hours per week, and starts at $14-$16 per hour!WHY SHOULD YOU WORK FOR CULLIGAN?We are an Essential Employer!Great part-time, Monday-Friday scheduleStarting rate $14-$16 per hourCareer advancement opportunitiesStable and growing, family-oriented companyWe like to promote from within!Responsibilities:Answer incoming calls from our very important customersResolve any product or service related issues; follow up to ensure complete customer satisfactionSchedule deliveries, dispatch service technicians and/or route representatives to customer locationsPrepare sales commissions and payroll for final processing at our corporate office (must be proficient in Excel)Take payments and maintain customer records by updating account informationHandle collection calls and maintain financial accounts by processing customer adjustments when necessaryPrepare and maintain compliance and regulatory reporting (sales reports, month end reporting, etc.)Qualifications:Customer service and multi-line telephone experience preferredMust be proficient in Microsoft OfficeAccount collections experience preferredAbility to prioritize tasks in a fast-paced fun environmentStrong work ethic (honesty and integrity are key for this position and to our organization)Excellent communication skills includinghelpfulness and patience in dealing with fellow employees and external customers and vendorsExceptional problem-solving skillsAbility to work independentlyCandidates are subject to pre-employment testing up to and including drug/alcohol screening, background check, motor vehicle record check, and D.O.T. physical, as applicable.INDHCLEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
