At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION:
The Aortic Clinical Specialist provides technical, clinical, educational and sales support to ensure safe adoption and growth of the Medtronic Aortic technology. The Aortic Clinical Specialist works closely with physician implanting teams, the Medtronic Aortic Field Sales and Cardiovascular field organizations to drive procedural and practice success.
Technical and Clinical Support (50%)
Provide clinical expertise for Aortic implanting centers, including case sizing and planning, and providing technical support in accordance with the instructions for use, and best-practices to facilitate procedural consistency and best clinical outcomes.
Educational Support (35%)
Provide support for site performance and to facilitateprocedural growth. Assist in education and training activities with physicians, hospital support staff and Medtronic personnel. Stay abreast of, and communicate, clinical data regarding Medtronic products and Aortic therapies.
Sales Support (15%)
Collaborate and strategize with territory sales representative and Aortic field organization in achieving sales targets and executing business plans.
A DAY IN THE LIFE: POSITION RESPO NSIBILITIES:
The following responsibilities are to be performed as appropriate in case support.
Technical and Clinical Support
Provide quality technical support to help sites achieve procedural success.
Provide technical support to Medtronic employees and implanting teams for Aortic implant procedures in accordance with Medtronic guidance.
Provide technical leadership for Aortic device procedures. Educate implanting teams on proper indications for Aortic procedures. Provide support on questions regarding device suitability with measuring ability and CT reconstruction expertise.
Provide comprehensive technical support including knowledge of imaging modalities (angiography/CT), wires and catheters, and ancillary procedural solutions.
Knowledge of Medtronic Aortic product IFUs for safe and effective use of devices.
Develop and maintain comprehensive clinical and technical product knowledge.
Understand current published Aortic and relevant literature.
Recognize and understand competitive products, industry trends, and Aortic/Peripheral portfolio. Liaison with Upstream Marketing for technology improvements and next generation needs.
Educational Support
Oversee local education and training activities including coordination and set up of procedure simulators, facilitation of simulated Aortic procedures and procedural troubleshooting, and coordination and facilitation of staff in-services to include pre/peri/post Aortic procedures.
Provide education on safe and effective use of Medtronic products.
Educate/train/In-service general surgery, vascular and cardio-thoracic fellows, and residents.
Ensure all vascular and cardio-thoracic fellows and residents are entered into the Aortic National Database.
Graduate all residents and fellows in SalesForce to ensure an appropriate handoff to the receiving territory.
Customer Service and Sales Support
Support district sales strategy working with sales representatives and managers to achieve business plans within the Aortic business. Contribute to the development of a strong team effort.
Ensure comprehensive technical and customer support within territory to maintain superior customer service levels and effective time management.
Shared responsibility of inventory management. To include customer management of inventory ordering, shelf stock, stagnant and returns. Ensuring there is no expired inventory in the field or implanted in a patient.
Identify, establish, and maintain productive working relationships with key decision makers, customers and their staff, administrative staff, etc.
Participate in customer/society education meetings and conventions where appropriate.
Respond to customer requests and resolve complaints in a prompt and effective manner.
Report device complaints within 48 hours through Medtronic mPXRin order to ensure proper reporting and compliance of device and procedural issues.
Help drive and maintain quality initiatives and global best practice initiatives.
Maintain high standards of personal presentation and promote a professional personal and company image.
Professional Development
Assist in training new hires to Medtronic Aortic team.
Administrative Responsibilities
Submit accurate and timely expense reports. All reports should be submitted every two weeks.
Maintain completion of all assigned Cornerstone trainings and assigned Allego trainings.
Schedule travel arrangements through Concur to ensure multiple objectives are accomplished.
Maintain hospital eligibility/access with various vendor credentialing services.
Communication
Maintain a high level of communication with appropriate Aortic sales and leadership within assigned geography.
Communicate market intelligence/competitor activity promptly, including potential sales leads, and information regarding product price or account activity to District Manager and other appropriate company personnel.
Always ensure a professional standard of written and verbal communication.
On-Call
Provide on-call case support for territories where needed. This includes week nights and weekends.
Travel
Travel within the region, area and nation may be required up to 50% of time.
Travel may require overnight stays.
MUST HAVE - BASIC QUALIFICATIONS:
IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME
High school degree and 8years clinical or sales experienceor 5 years of B2B or Healthcare sales and 3 years of clinical experience,
Associate's degree and 6 years clinical or healthcare sales experience or Healthcare sales and 3 years of clinical expertise
Bachelor's degree and 4 years clinical or healthcare sales experienceor 2 years of B2B/Healthcare sales and 2 years clinical expertise.
NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:
Associate's Degree in engineering, nursing, or the sciences.
Bachelor's Degree in Business or Science
Experience with wires, balloons, catheters, stents
Exceptional understanding of cardiac and vascular anatomy, physiology, and pathology
Experience communicating product's market advantages to physicians and hospital administration.
Experience managing multiple accounts.
Experience teaching and educating medical personnel, peersand technical support personnel
Imaging interpretation experience (CT, Angiograms)
Expertise with Microsoft Outlook, Excel, Word and PowerPoint
Excellent influencing and consulting skills
Excellent interpersonal and written communication skills
Ability to make timely and sound decisions
Strong project management skills with experience coordinating programs
Thorough working knowledge of medical terminology, medical proceduresand the medical device industry
Excellent customer service skills
Effectively build and maintain positive relationships with peers and colleagues across organizational levels and functions
Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines
Excellent interpersonal, written and verbal communication skills
Strong work ethic in accomplishing objectives of the position
PHYSICAL JOB REQUIREMENTS:
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers
Able to lift 20pounds
Extended periods of time doing computer-based work
Hearing, sight and speaking ability
Ability to use computers and CT reconstruction programing.
Ability to travel extensively by car and plane. Must have valid driver's license for state of residency and active vehicle insurance policy
Wear lead apron for long periods of time (2-3hrs on average)
Ability to operate a moving vehicle
Ability to work in Cath Labs or OR's with radiation exposure
Ability to travel with overnight stay up to 50-75% of the time (geography variability)
Ability to conduct company business outside of the typical Monday through Friday, 8:00am to 5:00pm, work-schedule
Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application
ENVIRONMENTAL EXPOSURES:
Infectious disease; radiation; blood borne pathogens
Must be able to wear all required personal protective equipment (PPE)
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations (USD):$80,000.00 - $84,000.00
In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here.
https://www3.benefitsolver.com/benefits/BenefitSolverView?DO_NUM=182665432&error_page=errorpage&page_name=public/download_document¤t_page=admin/refcenter/index&session_co_num=30601&CSRF=aa8b608e81c0aa2acc1346278c504be7963ad2607c15b238282af8d3b5ef0007
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
Medtronic benefits and compensation plans (https://www3.benefitsolver.com/benefits/BenefitSolverView?page_name=signon&co_num=30601&co_affid=medtronic)
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 90,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com) .
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
At Medtronic, most positions are posted on our career site for 3-7 days.
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We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 90,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
We change lives . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
We build extraordinary solutions as one team . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
This life-changing career is yours to engineer . By bringing your ambitious ideas, unique perspective and contributions, you will...
Build a better future, amplifying your impact on the causes that matter to you and the world
Grow a career reflective of your passion and abilities
Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
Experiences that put people first . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
Life-transforming technologies . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
Better outcomes for our world . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
Insight-driven care . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare settingis considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) .
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