Career Area:
Manufacturing & Supply Chain
Job Description:
Primary responsibility is to provide support for quality initiatives in fluid sample processing. Position will ensure conformity to global laboratory processes defined in the Caterpillar SOS Services Quality Management System (QMS), day to day management of laboratory resources, and ensure resources are trained and competent.
The incumbent will ensure compliance to ISO 9001:2015 internal certification requirements. Activities to support this compliance include participation in internal quality audits and related projects, and training resources per this standard. Decisions made by this position have significant impact on the quality reputation of company products.
The incumbent in this position is responsible for overseeing the execution of processes, plans and tools that support global fluid analysis processes. The incumbent also utilizes CPS (Caterpillar Production System) and LEAN principles.
Quality is reflected in the quality requirements of the product and, also contributes to the prevention of defects by eliminating the cause. Quality standards are maintained by providing procedures and tests which begin in the planning stage of production where proper analytical instruments are essential to produce the desired quality.
The incumbent is responsible for verifying that quality is being maintained throughout the analysis and reporting process to ensure customers are receiving a Caterpillar quality product.
Incumbent is responsible for selection, training and assessment of 2-7 salaried and/or agency laboratory personnel.
The position reports directly to the Laboratory Manager and is typically responsible for quality associated with a product line or value stream including auditing and certification. The position supervises or manages a work unit of management, salaried or agency workers where planning, scheduling, training, monitoring, and reviewing work of subordinates is required, and is responsible for all personnel issues and performance evaluation of subordinates.
The position's primary customers are Caterpillar Dealers. The position is challenged to quickly and correctly identify problems, which may not be obvious. The incumbent solves problems by determining the best course of action, within departmental guidelines, from existing solutions and by developing new ones. The incumbent sets priorities and establishes a work plan in order to complete broadly defined assignments and achieve desired results. Impacts key quality goals including Customer Satisfaction, Continuous Improvement, Timeliness, Efficiency, Process Quality, Part Quality, Internal Quality Certification, ISO 9000 Certification, etc. The position meets or exceeds quality standard set for the measure(s) stated.
Basic Qualifications:
4-year college degree in Chemistry or a science-related field
Minimum of 1 year of fluid analysis laboratory experience
Top Candidates Will Also Have:
Previous Leadership Experience
Previous Oil Testing Lab Experience
Analytical and problem-solving skills
Ability to utilize a variety of computer software packages
Effective written and verbal communication skills, and strong human relation skills
Relocation Offered
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers
Relocation is available for this position.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
