Description
CTG is seeking to fill a Field Technician 3 opening for our client in Council Bluffs, IA.
Location : Council Bluffs, IA, (within 40 min drive), ZIP Code: 51503
Duration : 9 months
Overview:
To perform work on customer sites across the US working with the fellow Decom team members. Decom is responsible for returning new and used customer material from the site back into inventory. The team receives requests from engineering groups within NetOps that complete deployments across the US region, this material translates into a request sheet listing the equipment that is required to be collected and brought safely back to our warehouse location.
Duties:
Working on customer sites across the US
Booking travel for Decom for upcoming activity
Adhering to customer security and safety policies
Supporting in the preparation of Decom projects with good research and feedback on team meetings prior to project start dates
Performing part identification and data input into inventory management system
Performing configuration checks of high value items and documentation updates
Safe removal of telecoms equipment on customer sites
Repacking of high value items according to our packaging guidelines
Preparation of material for safe shipping and completion of handovers to courier teams
Updating of inventory management system
Attending and contributing to regular team meetings
Providing feedback of weekly activity on team meetings
Updating documentation of change requests for equipment and packaging changes
During quieter periods contribution to ongoing projects will be required
Assisting in virtual decoms
Helping other engineers verify parts and proper packaging technics over VC Travel
Weekly travel will be required for the first 2 months for training. Thereafter, travel will be around 30% and 70% in local metro
Adhering to customer security and safety policies
Submitting of weekly expense reports following company guidelines
Attend all customer team meetings as required
Adhere to all aspects of health and safety in warehouse including safe handling of ESD components
Adhere to all company travel policies
Client confidentiality must be adhered to at all times
Other duties as assigned, management reserves the right to add or delete duties as deemed appropriate.
Skills:
Excellent verbal and written communication in English
Excellent personal organization and business administration skills
Attention to detail and ability to work with a high level of accuracy
Ability to multi-task and manage conflicting priorities
Ability to work productively, efficiently and effectively with initiative and drive under tight timescales and pressure whilst maintaining attention to detail and quality
Good team building skills
Experience:
5 years telecoms experience
Experience of inventory control and management systems
Computer literate, intermediate level Word/Excel/Mail (Google docs a bonus)
Working without direct supervision
Experience of electronics/telecommunication hardware
Experience of working in a fast-paced, volatile environment
Experience of handling and resolving customer queries
Able to lift heavy objects 100 lbs + Optical Link Characterization General Requirements:
End face connector inspection
Insertion Loss measurement
Distance measurement
Connector and splice measurements
Reflectance measurements
Optical return loss (ORL) measurements
Chromatic Dispersion (CD) measurements
Polarization Mode Dispersion (PMD) measurements
Basic knowledge of AC/DC power and voltmeter
Basic knowledge electrostatic discharge and safety precautions
Education:
Must Haves:
Willing to travel at least for the two months, M-F. After that 30-40% travel required.
Travel will be through the U.S- (flying required) -Not handling live equipment for this position, but manager wants prior experience handling equipment because equipment is expensive.
3-5 years of Telecom Experience
Local travel requires contractor to use personal vehicle so they need to have insurance.
Nice to Have
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.
To Apply:
To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Rebecca Olan at 716-887-7371 or Rebecca.Olan@ctg.com . Kindly forward this to any other interested parties. Thank you!
About Us
CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.
Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company in every country in which we operate.
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.
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ID 2024-10378
Title Field Technician 3
Location US-IA-Council Bluffs
