Career Area:
Marketing / Sales / Product Support
Job Description:
WE BUILD WHAT MATTERS
What matters most to you? Is it being part of a strong team? Supporting your family? Solving global problems? You can do these and more at Caterpillar; where your work enables progress around the globe, and you contribute to meaningful work. Together, we can build what matters!
The Role
The Industrial Power Systems Division (IPSD) Account Manager position is responsible for providing direct sales management to IPSD 3rd Party customers who are independent machine manufacturers (OEMs).
Job Duties/Responsibilities:
Develop and execute account strategies to promote customer value and ensure that customer expectations are exceeded and sales objectives achieved. Establish strong relationships across the OEM with key business decision makers and influencers. Identify and understand primary engine component decisions and remove barriers to sale. The Account Manager will leverage various business groups within IPSD to grow our share of wallet.
The Direct Sales Account Manager will act as a consultant to various departments within Caterpillar/IPSD regarding the direction and strategies for the OEMs. Travel to the customer sites to monitor and resolve issues regarding customer satisfaction and product requirements. Develop product support and other types of program planning to meet customers' requirements.
The Account Manager makes regular visits to OEM office work places, IPSD factory locations, foreign and domestic, to promote the IPSD value equation. At this level, the incumbent ensures that OEM account decision makers have been fully exposed to the features and benefits available from IPSD diesel engine products. The candidate must communicate effectively internally across product, industry, distributor/dealer and a variety of customer audiences to gain understanding and acceptance of ideas and recommendations. This position requires the Account Manager to have a strong ability to work with people from many different backgrounds and cultures, internally and externally, with the appropriate influence and ability to resolve differences.
Also this position is responsible for the following areas of customer management
Providing customer forecast and demand
Developing pricing strategies
Working with many IPSD systems
Working with engineering division to identify optimal engine solutions
Work to manage inventory and logistic controls
Responsible for credit management (including receivables)
The IPSD account management position requires an experienced and seasoned individual with several years marketing and sales experience including staff and field assignments. This position requires a good understanding of other functional areas within IPSD, Caterpillar, distribution, engineering, manufacturing, pricing, etc. Candidate must have excellent human relations and communications skills to develop a collaborative/cooperative work relationship with others inside and outside the Industrial Power Systems Division. The candidate will have the ability to work independently with considerable freedom of actions in support of business plans, SMART goals and objectives. The candidate must be a proven team player.
Background/Experience Required
Experience with Diesel Engines, Machine or similar applications
5+ years marketing/sales experience in related field, dealer, industry or distribution assignments
Bachelors degree in business, marketing, finance, manufacturing or engineering
Willingness to travel 50% or more - may include international trips
Top Candidate Will Also Have:
Engines or Engineering background experience preferred
Machine component sales
Strong verbal communication skills
Proactive personality with a positive -Can Do- attitude
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to specific employer, such as H, L, TN, F, J, E, O.
As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers #LI
Relocation is available for this position.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
