Why USAA?
Let's do something that really matters.
At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.
We believe in our core values of honesty, integrity, loyalty, and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position.
This position can work remotely in the continental U.S. with occasional business travel.
We are hiring 4 Directors, for AML Operations. Please review preferred for the different experience needed for positions.
As a dedicated Director, AML Operations, you will directly run resources in support of the Bank's Anti-Money Laundering operations and related activities for USAA the Federal Savings Bank (-FSB-) and USAA Savings Bank (-USB-) AML/Sanctions risk programs, policies, governance, and controls. Leads operational teams to ensure consistent execution of an AML program areas for multiple lines of business. Fosters collaboration and leads employees and teams to achieve a shared member service vision. Organizes and directs the execution of operational and strategic business plans.
The Opportunity
What you'll do:
Develops and oversees the implementation and execution of AML operating strategies, policies, and procedures aimed at compliance with regulators expectations regarding all AML activities for multiple products and lines of business within the Bank.
Leads and drives principles of operational discipline and execution excellence across accountable area and across functional teams through the development of KPIs and KRIs.
Drives for continued enhancement of existing AML Operations teams and processes with a focus on centralization of like teams and processes and associated efficiency gains.
Works collaboratively with cross-functional business partners to ensure effective and efficient solutions are implemented to resolve operational issues related to the Bank Secrecy Act (BSA)/AML program.
Ensures that operations are efficient in terms of resources and effective in terms of meeting member, organizational and regulatory requirements.
Monitors account refresh activity daily to ensure regulatory/document requirements are met.
Directs department resources across all units to achieve service and relationship goals. Includes leading internal employees, contractors and managing third party vendor relationships.
Builds and manages a high performing team of professionals through recruitment, training, coaching, performance management and related managerial activities.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's Degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
8 years of experience in Bank Secrecy Act (BSA)/Anti-Money Laundering (AML)/ Office of Foreign Assets Control (OFAC) area supporting financial services and/or banking related products.
3 or more years of direct team lead, or management experience required.
Advanced knowledge in compliance of Federal Banking Laws and Regulations such as OCC Heightened Standards, Fair Lending Laws, Bank Secrecy Act (BSA), Anti-Money Laundering, and Global Sanctions regulatory requirements.
Working knowledge, understanding and application of risk management and compliance framework and guidelines.
Ability to influence various levels of management and cross-matrix teams with AML expertise to impact business decisions and/or processes.
Ability to drive and deliver work results that align to strategic goals.
What sets you apart:
Areas: Automation, UAT, Change Management, Business Applications
Automation
Strong communication and leadership skills
Prior process automation experience at a large financial institution
Prior experience with Agile methodology and delivery
Business Case development, requirements gathering and project management experience.
Strong risk management background
UAT
Strong communication and leadership skills
Prior experience with Agile methodology and delivery at a large financial institution
Understanding of technology development processes and methodologies
Requirements gathering and project management experience.
Strong risk management background
Change Management
Strong communication and leadership skills
Prior project management or change management experience at a large financial institution.
Objectives and Key Results (OKR)/Key Performance Indicator (KPI) development
Strong communication and leadership skills
Strong risk management background
Business Applications
Strong communication and leadership skills
Prior business application ownership experience at a large financial institution
Objectives and Key Results (OKR)/Key Performance Indicator (KPI) development
.Strong risk management background
US military experience through military service or a military spouse/domestic partner
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
What we offer:
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $158,960-$303,830 .
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are an existing USAA employee, please use the internal career site in OneSource to apply.
Please do not type your first and last name in all caps.
Find your purpose. Join our mission.
USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.
USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
