GENERAL SUMMARY
The Talent Management Specialist supports the development, implementation, and delivery of talent management programs, activities, and systems that aim to attract, develop, retain, and engage employees. Talent programs, activities, and systems include the areas of employee onboarding, performance management, succession planning, employee reviews, employee development, and other strategic talent management projects. The talent management specialist partners and collaborates with talent management and other human resource team members to develop, communicate, and implement programs and processes.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Supports design, development, and implementation of processes, programs, and systems in support of talent management strategy ensuring superior customer experience, effectiveness, and efficiency.
Understands needs of stakeholders to support requirements and deliverables, support project plans and schedules, and manage change associated with new processes and programs.
Supports programs and systems according to defined strategy and plan, including the creation and delivery of key deliverables, reports, communications, learning materials, and other support resources.
Ensures data integrity of systems supported, provides end user support, and furnishes reports.
Supports and facilitates talent management programs such as the annual performance review process, New Employee Orientation, and employee engagement survey.
Serves as a key point of contact to the business for systems, addressing questions and requests in a timely and professional manner.
Generates insights from talent management metrics to recommend process improvements and improve customer satisfaction.
Updates and maintains personnel systems and integrations with other HRIS; ensures the accuracy of all data entered in systems.
Performs other duties as assigned.
LICENSES AND/OR CERTIFICATIONS
None required.
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
Bachelor's degree in human resources, instructional design, or relevant subject or experience equivalent.
At least five years of learning and development, HR, or similar experience.
At least two years of experience as administrator of an HRIS that includes performance management, learning management, and/or a general HRIS; experience with Halogen and Healthcare Source is strongly preferred.
Experience developing and delivering learning and development.
Ability to work effectively in a culturally diverse team environment with all levels of staff and ability to maintain excellent work relationships with staff, candidates, and subcontractors.
Excellent written and oral communication, interpersonal, and organizational (both personal and project-based) skills.
Demonstrates the ability to work in a fast paced environment responding to unpredictable changing situations and needs with sound judgment and excellent customer relations skills.
Demonstrates the skill set to work independently with little or no supervision.
Demonstrates the ability to create documentation such as user guides and job-aids to help educate the end-user on systems and processes.
Extremely proficient in Microsoft Office suite.
Must be able to handle multiple tasks and projects at one time.
Ability to liaise with internal and external customers.
WORKING CONDITIONS
Normal office environment with little exposure to excessive noise, dust, temperature and the like.
PHYSICAL REQUIREMENTS
Click here to view physical requirements. (https://www.chkd.org/uploadedFiles/Documents/Employees/Category%20A%20Jobs.pdf)
