Waste Connections has an immediate opening for a Dispatcher to join the team at our site in Iowa Park, TX. I n this position you will field calls and emails from our customer service representatives and dispatch our drivers based on the priority of need. This is a very fast paced position that requires strong computer skills, excellent communication skills, the ability to multi-task and work under pressure.
POSITION SUMMARY:
Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
Analyzing and resolving customer inquiries for missed pick-ups, misplaced containers and property damage.
Assisting driver(s) when a pickup or delivery is in question before servicing.
Scheduling and dispatching work to various employees and departments throughout the day.
Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.
Delivers services to customers in a manner that promotes goodwill. Interacts with customers daily.
Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services.
JOB REQUIREMENTS:
High school diploma or equivalent is a must.
2 years of Dispatcher experience in a transportation or logistics atmosphere preferred .
Strong typing skills
Must have working knowledge of MS Office Suite (Excel, Word, Outlook, Etc.)
Excellent organization and communication skills, both orally and written.
WHAT WE OFFER:
Competitive pay!!
Excellent benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement and unlimited opportunities to -Connect with Your Future-.
Garbage is very stable, and we work year-round!
Apply today and Connect with Your Future!
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
