Overview
To support the IT division and the enterprise by developing innovative solutions that leverage the latest technologies in Microsoft Dynamics 365 and the Azure cloud. As a team member, your role will be a Microsoft Dynamics CRM engineer working in a Scale Agile environment. As a Microsoft Dynamics CRM practice team member, you will be responsible for creating and implementing CRM Dynamics solutions and drawing out functional requirements from business subject matter experts. Some of our many solutions include the Sales and Servicing functions of CRM. The ideal candidate will work as part of a collaborative team, communicate well, and be interested in continuous growth, learning, and improvement.
Responsibilities
Provides subject matter expertise and mentorship in developing and maintaining system software code using the Microsoft Dynamics CRM platforms
Provide comprehensive day-to-day oversight for assigned Navy Federal Credit Union (NFCU) systems in compliance with NFCU standards processes
Provide oversight and responsibility in following the System Development Life Cycle (SDLC) utilizing Scaled Agile Framework (SAFe) practices
Identifies, analyzes, designs, develops, and maintains cost-effective information technology solutions that align with business initiatives and corporate strategies
Analyzes, defines, and documents requirements for data, workflow, logical processes, hardware, and operating systems environment, interfaces with other systems, internal and external controls, and output
Identifies and resolves conflicts between proposed solutions and existing systems to ensure compatibility
Oversees and leads the preparation, execution, and documentation of development tests and evaluations
Responsible for preparing and maintaining all project documentation per the SDLC phases of an Agile Scrum model. Mentors team members in developing these artifacts
Ensures all revisions and refinements of software account for all changes in functional system requirements and equipment configurations that may occur during the product life-cycle
Responsible for and leads the implementation of systems/applications into test and production environments. Prepares implementation plans and change requests required for system migration
Responsible for consistent, concise, relevant, reliable, and timely information to all appropriate internal and external stakeholders through various communication channels
Oversees and ensures the training of peers and junior-level engineers in new or modified systems/applications
Works directly with Technology Product Analysts to support the development of the project backlog, including daily Scrum meetings, user story refinement, and sprint management
Performs root cause analysis to identify and resolve issues causing recurring technical problems quickly
Ensures the accuracy of information communicated to support project leadership decision-making effectively
Performs other duties as assigned
Qualifications
Bachelor's degree or MS graduate in Information Systems Technology, Computer Science
Advanced hands-on experience and programming knowledge with Microsoft Dynamics 365 and .Net framework
Demonstrated experience in Microsoft Dynamics 365 customization, configuration, development, deployment, and usage (experience migrating Dynamics and USD configurations from environment to environment is a plus)
Experience with Dynamics 365 elements, including D365 custom entities/fields, views, dashboards, interactive dashboards, model-driven apps, business process flows, workflows, and business rules
Experience with native Dynamics 365 import templates and non-native tools like SSIS
Experience and knowledge of Dynamics 365 and the O365 platform regarding feature sets that integrate with Dynamics solutions, including SharePoint, MS Office, and OneDrive/OneNote
Experience with native Dynamics 365 Import techniques and non-native tools like SSIS, ETL, etc.
Experience with PowerApps to automate processes between D365 and other connected applications
Provide front-end Dynamics CRM development capabilities
Advanced hands-on experience/knowledge in Web Services, including REST, OpenAPI specification, RAML WSDL, SOAP/XML-based web services, RESTful web services, XSD, XPath, XQuery, XSLT, etc.
Good working experience in Azure App technologies
Assist with unit testing, integration testing, and user acceptance testing before production deployment
Mentor/Lead more junior developers to higher skill levels and performance
Advanced experience/knowledge in systems, workflow, and procedural analysis
Demonstrated interpersonal, verbal, and written communication skills
Ability to lead independent teams, exercise initiative, and use good judgment
Practical Skill in using Microsoft Office suite: MS Word, MS Excel, MS PowerPoint, MS SharePoint, etc.
Desired Qualifications
Experience with Agile methodology (SCRUM or something similar). Experience with pair programming
IT Industry Certifications in the area of Scale Agile, .Net, Dynamics in good standing
Familiarity with the financial industry - knowledge of Real Estate Lending
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602
About Us
You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:
- Military Times 2022 Best for Vets Employers
- WayUp Top 100 Internship Programs
- ForbesR 2022 The Best Employers for New Grads
- Fortune Best Workplaces for Women
- Fortune 100 Best Companies to Work ForR
- ComputerworldR Best Places to Work in IT
- Ripplematch Campus Forward Award - Excellence in Early Career Hiring
- Fortune Best Place to Work for Financial and Insurance Services
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
REQNUMBER: 14746-OTHLOC-300000025800044
