Job Title: Business Analyst - Core Systems
Job Type: Full-time
Location: Virginia Beach, Virginia
All of us at Chartway stand united in our strong culture of listening and learning. We treat people with respect, integrity, and kindness, and are committed to continuously developing a diverse and inclusive workplace where team members are empowered to be their authentic selves. All backgrounds, viewpoints, and life experiences are welcome, knowing this commitment strengthens our credit union family and communities.
The Business Analyst - Core Systems is responsible to the Director of Application Technology for gathering business requirements for various supported banking systems, and data and report requests. This role provides analysis to programmers for development, and manages banking system vendor relationships. Coordinates upgrades and other internal and vendor system maintenance. Manages new banking system/application integration.
Responsibleand Accountable for:
Analyze applications that support banking functions and provide feedback and recommendations to Director of Application Technology. Banking Systems include but are not limited to the Bank Secrecy Act (BSA) System, Auto Title Tracking System, Account and Loan Origination System.
Evaluate and provide recommendations for quality and efficiency improvements in banking system processes and procedures.
Function as Analyst/Project Lead for various Technology Dept related projects including but not limited to business intelligence, and internally developed systems/applications.
Interacts with end users to gather requirements for changes or modifications to existing applications.
Understands various departmental processes and functions that interact with supported banking systems.
Develops functional specifications per user requirements and provide clear scope for technical developers.
Participate in the design and testing phases, including design and testing of prototypes and orchestration and sign-off on acceptance test results to ensure design integrity.
Serves as technical and communications liaison between Application Technology and Retail and other operational departments for all banking system related issues.
Serves as technical and communications liaison between the credit union and our banking system partners/vendors.
Maintains disaster preparedness of critical banking systems, to include management of disaster recovery testing and ensures changes in operations are reflected in the disaster recovery plan.
Deliver project tasks within scope, quality and timeframe commitments made to the project team.
Utilize key stakeholders, business partners, vendor assigned resources and any other available resource to research, evaluate solution options and provide recommended solution approach for the Program/Project team.
Knowledge, Skills andAbilities:
Keen understanding of project management techniques/methodologies.
Strong ability to create project plans and manage multiple projects simultaneously.
Understanding of how operational duties impact organizational strategy and goals.
Ability to think creatively and contribute to both strategic and tactical decisions.
Strong analytical and problem solving skills and the ability to learn on the job is a must
Ability to manage and work complex and diverse projects. Exercises judgment within defined procedures and practices.
Good knowledge in core system operation/testing for financial institutions ($1 billion plus credit unions preferred)
Good experience with basic programming, ability to produce reports, and expertise with standard software applications MS Office and Adobe Acrobat
Ability to manipulate, analyze and interpret data with a key understanding of how technology operations help drive business efficiency and can be the driver to achieve organizational goals.
Must have the skillset and experience to effectively identify and analyze critical problems and provide viable solutions - while quickly and efficiency communicating to management before, during and after issues arise.
Self-motivated and willingness to maintain up-to-date knowledge with current and emerging database technologies.
Clarifies and translates high level business requirements into functional specifications for Application Technology and manages changes to such specifications.
Possess an understanding of technological trends and use this knowledge to bring solutions to business units to enhance the enterprise's competitive edge.
Excellent communication skills, and self-motivated (especially when involving the learning of new technologies).Must be able to proactively communicate issues, status, updates or problems to fellow team members, management, and/or the entire Technology Department.
Work and communicate with a wide range of people - peers, vendors, the public, staff members including program leadership, and others.
Working knowledge of financial institution (credit unions preferred) policies, procedures, regulations and related system parameters.
Must be able to exercise independent judgment, multi-task and prioritize key tasks in order to consistently meet given deadlines.
Must be able to act independently or work within a team on assigned tasks.
Consistently demonstrate professional, positive, and approachable attitude/demeanor and discretion.
Education and Experience:
Education: Bachelor's Degree or equivalent experience
Experience: 5-7 years of demonstrated experience asan analyst of data-focused or analytical systems in a corporateenvironment.
Preferred experience in the financialindustry with key core platform experience.
Chartway offers a competitive salary and a comprehensive benefits package. Candidates must have a good credit history for consideration. Salary requirements must be included and resumes must be accompanied by a Chartway Employment Application for consideration.
Chartway Federal Credit Union is an EOE/M/F/Disability/Vet Employer.
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