Description
SHIFT: Day Job
SCHEDULE: Full-time
Be part of an extraordinary team:
Come help us redefine the future of HealthCare. The Innovation Team at Anthem is leading the reinvention of healthcare by identifying, incubating, and implementing valuable solutions to deliver impact at scale and improve the health of the over 40 million members Anthem serves. Our team within Anthem Digital, is closely affiliated with Anthem's Enterprise Strategy Group and engages with stakeholders at every level, internally and externally, to infuse innovative ideas, behaviors, processes, and products across the organization.
Build the possibilities. Make an extraordinary impact:
As a human centered design thinker at Anthem Innovation, you will engage at a strategic level but will also have exposure to the broad range of the Innovation portfolio and the opportunity to make significant contributions to impactful work. You will be working alongside our Innovation Leaders to deliver thoughtful, well-executed, and effective creative materials and design thinking artifacts. We are looking for someone who is passionate about the human centered design process to join our team. We seek someone who is empathic, curious, highly collaborative and open to exploring innovative ideas that go beyond the everyday.
How you will make an impact:
Knowledge of human-centered design methodology and ability to co-lead project work using best practices and tools.
Design and facilitate workshops with diverse stakeholders for research, co-creation and alignment.
Ability to manage and execute multiple projects through various stages and be comfortable with some ambiguity and shifting priorities.
Develop discussion guides and stimuli to use in research.
Conduct primary and secondary research to generate insights that drive design decisions.
Co-lead the development of user journey/service maps (moments that matter) with insights that drive to opportunity areas.
Can clearly define problem statements and next actionable steps.
Develop archetype/personas to ground teams in the work they are doing.
Build strong relationships within the innovation team and across the organization.
Work with team members to define project scope and work plans for delivery.
Present work to team members and business stakeholders.
Qualifications
Minimum Requirements:
Requires a BA/BS degree in experience design and strategy, psychology or related field of study. A minimum of 3 years of experience in applying critical thinking, creative problem-solving, design research, sense-making and pattern recognition on projects; experience with visualization and storytelling (personas, journey mapping); experience leading design, and experience verbally and visually presenting insights, ideas and concepts; or any combination of education and experience, which would provide an equivalent background.
Master's degree strongly preferred.
Preferred Skills, Capabilities and Experiences:
3+ years of design thinking experience.You have a breadth of knowledge of delivering work using a human-centered design process.
Comfortable with ambiguity. Self-starter with a bias towards action. Can adjust to shifting priorities.
Great communication skills. You present design decisions and processes clearly and confidently, regardless of audience.
You believe in human-centered design. Growing understanding of user-centered design methods and best practices.
Bring solutions to life. Ability to visualize and prototype (in collaboration with a design team) intended solutions at various levels of fidelity to use as stimuli in research.
Be Agile. Ability to thrive in a fast-paced, collaborative, agile environment, while also co-leading iterative process improvement efforts.
A collaborative approach. You're a great partner to your cross-functional teammates.
A growth-mindset. You're curious and receptive to feedback and can adapt quickly in a fast-paced environment.
A sense of humor. We spend a lot of time together-sharing gifs and laughing over lunch keeps us energized and inspired throughout the day.
Experience designing and building solutions for HealthCare is a plus.
Knowledge of dScout and Schlessinger, or other research tools is a plus.
Design skills is a plus.
Applicable to Colorado Applicants Only
Annual Salary Range*: $65,760 - $82,200
Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. The health of our associates and communities is a top priority for Anthem. We require all new candidates to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide - and Anthem approves - a valid religious or medical explanation as to why you are not able to get vaccinated that Anthem is able to reasonably accommodate. Anthem will also follow all relevant federal, state and local laws.
Anthem, Inc. has been named as a Fortune Great Place To Work in 2021, is ranked as one of the 2021 World's Most Admired Companies among health insurers by Fortune magazine, and a Top 20 Fortune 500 Companies on Diversity and Inclusion. To learn more about our company and apply, please visit us at careers.antheminc.com. Anthem is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ability@icareerhelp.com for assistance.
REQNUMBER: PS71299-Virginia
