Overview
The Counterperson provides counter service to city employees who need parts/equipment to perform their jobs. The Counterperson will assist with inventory control, data entry in inventory systems, customer service, and may occasionally drive a MANCON vehicle to pick up parts.
Responsibilities
Provide quality customer service to include but not limited to the following:- Attention to detail- Review, familiarize with and adhere to MANCON's SOPs and Safety Manual.- Meet and greet customers- Review supplied requisition forms to ensure they are properly completed (Signatures, timestamps, part numbers, descriptions and quantities)- Answer questions regarding availability of parts- Ask appropriate questions to ensure correct parts are researched and provided- Inform customers when requested parts are availableParts Pick up- Drive vehicle to designated locations to purchase/pick up parts- Provide company documentation to vendors as required (tax exempt form, credit references)- Review all invoices at vendor location to ensure accuracy on pricing and quantities- Return products to MANCON location in a timely fashionData Entry Requirements- Assist in generating invoices for customer requisitions in the inventory system- Assist in entry of vendor receiving documents in the inventory systemInventory Management Requirements- Assist in performing weekly inventory cycle counts- Assist in performing counts during Wall to Wall inventories at siteOther Requirements- Follow established guidelines for vehicle and equipment maintenance- Provide 24 hour support at the city location during emergencies- Travel to locations to pick up parts- Assist with inventory research projects as requested- Adhere to required procedures- Operate a forklift- Participate in the SCM continuing training program- Assist with Store Supervisor duties as assigned
Qualifications
1 year computer experience
24-hour availability
Valid Driver's License with two years driving experience
1 year experience with auto or heavy duty truck parts
Obtain and maintain a forklift license
Preferred Qualifications
Physical Requirements
Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Essential Requirements
Driving, Lifting, Reaching, Sitting, Standing, Stooping, Walking
Physical Requirements Other
Work is mostly performed in an office setting, however some requirements occur at storerooms and warehouses in the field which may have uncontrolled temperatures and dirt/dust/damp conditions. Travel to site in a vehicle will occur.
ID2023-5307
Job LocationUS-FL-Tampa
Company : Name LinkedCity of Tampa - Fire location
Work DayMonday - Friday, Other
Work day - Otherevening/weekends hours may be required
Work Shift1 First shift
TypeFull-Time
Background CheckCredit Check, Criminal Check, DMV Check, Other
Skills/Competency CheckDriver's License, Forklift License