Overview
The Business Governance team oversees policies and procedures governance and oversight, systems access and oversight, training, vendor management, and audits for Business Savings and Membership teams.
The Summer Associate will assist with projects and programs impacting the Business Member Experience. Work may include but is not limited to:
Process mapping
Research on policies and procedures
Research on laws and regulations
System requirement writing and system testing
Presentations
The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.
Responsibilities
Coordinate implementation of key projects involving Member Experience with appropriate personnel within the division and/or across divisional lines; monitor progress of projects; address and resolve issues
Identify areas of improvement, develop and analyze new approaches, make recommendations, and implement approved solutions to improve operations, standards, and results
Review, analyze, and report on Business Solution's policy and procedural framework as directed
Assist with mitigating risk and remediating operational and regulatory vulnerabilities by leading compliance-related initiatives and remediations
Develop, lead, and recommend approval for the development of internal infrastructure to support risk mitigation improvements and prioritization of internal projects
Qualifications
Experience in researching, compiling, and documenting data, business processes, and workflow
Exposure to providing support in content design, storyboarding eLearning content, creating job aids, root cause/task analysis, etc.
Familiarity with automated systems
Experience in the financial industry and a good understanding of operational and regulatory risks and controls
Experience in drafting policies and procedures
Working knowledge of, and proficiency in, data analysis, reporting, forecasting, and operations research
Experience in managing multiple priorities independently and/or in a team environment to achieve goals
Hours: Monday - Friday 8:00AM - 4:30PM EST
Location: | 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602
Location will be hybrid at a main campus (HQ, PCC or WOC)
Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.
About Us
You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:
- Military Times 2022 Best for Vets Employers
- WayUp Top 100 Internship Programs
- ForbesR 2022 The Best Employers for New Grads
- Fortune Best Workplaces for Women
- Fortune 100 Best Companies to Work ForR
- ComputerworldR Best Places to Work in IT
- Ripplematch Campus Forward Award - Excellence in Early Career Hiring
- Fortune Best Place to Work for Financial and Insurance Services
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
REQNUMBER: 14058-OTHLOC-300000025810540
