Career Area:
Marketing / Sales / Product Support
Job Description:
Are you looking for your next opportunity have a significant impact on Caterpillar's key initiatives? Caterpillar has committed to doubling our services revenue by 2026 and we have an exciting opportunity for you to help drive towards that target as a Senior Parts & Service Marketing Consultant for the Global Paving Products Group . Reporting to the Worldwide Paving Life Cycle Manager, you will work closely with internal and cross-organization partners to develop and implement services growth strategies which deliver maximum value to customers, dealers, and Caterpillar.
Job Duties:
Champion the Paving parts business for the product group and supporting organizations by providing strategy leadership for assigned product families.
Lead profitable Services Growth initiatives, including development of new service and technology solutions.
Gather market intelligence (customers, dealers, competitors, suppliers) to identify unmet customer needs, emerging opportunities and threats, and potential growth areas for the aftermarket.
Develop training, marketing materials, and service tools to assist dealers to grow their Paving services business.
Provide up-front strategic aftermarket input into machine New Product Introduction programs.
Work with process partners to manage the profitability and availability of the parts portfolio throughout the machine lifecycle.
Support implementation of Enterprise Service Growth initiatives.
Work with Life Cycle and aftermarket peers in other Product Groups to benchmark and establish best-in-class processes and solutions.
Basic Qualifications :
Bachelor's degree or equivalent role-relevant experience.
Minimum of 8 years of professional experience.
Project management experience demonstrating independent leadership of complex projects.
Excellent interpersonal skills to lead teams without formal authority and build productive working relationships with business partners.
Demonstrated ability to collaborate across worldwide teams in multiple organizations and functions.
Top candidates will also have:
Experience in multiple functions such as product support, marketing, sales, engineering, product development and procurement.
Dealer and/or customer facing experience, particularly after the point of sale.
Good business acumen with ability to evaluate and prioritize projects based on financial impact.
Knowledge of Caterpillar product lines - preferably Paving products - and customer application.
Excellent communication skills and ability to present confidently to large audiences at all levels.
Strong analytical and problem-solving skills
Familiarity with Caterpillar's existing aftermarket commercial offerings.
Understand the challenges in maintaining and keeping machines running to meet customer needs.
Important Notes:
Preferred location: Minneapolis, MN. This role can also be in Peoria, IL.
Relocation assistance is available for US candidates to Minneapolis, MN only.
ISE is not provided for this role.
The expectation of this role is to collaborate regularly with worldwide teams, which may require a flexible work schedule to accommodate time zones.
Periodic travel (up to 20%) to dealers and customers is expected.
How We Support You (Employee Benefits)
Our goal at Caterpillar is for you to have a rewarding career. We offer a total rewards package that provides day one benefits (medical, dental, vision, RX, and 401K) along with the potential of a yearly bonus. Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).
Your Work Shapes the World
At Caterpillar, we believe each person is unique and valued, and are committed to ensuring that our workplace is diverse and representative of the many customers we serve around the globe. Different perspectives help us achieve our best work and come together to form a high-performing Caterpillar team that makes positive changes in the communities where we live and work.
Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website www.Caterpillar.com/careers .
Relocation is available for this position.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.
