We, at Leggett and Platt Inc., are searching for a Customer Service Coordinator within our US Springiteam to help support our Beddingibusiness.i Did you know we have been revolutionizing the sleep industry since 1883?i Thatis right!i In fact, we hold the original patent on a spiral steel coil bed spring, filed way back in 1885.i Since then, we have been an industry leader in guaranteeing you get the best sleep possible.i If you join our team, your work will ensure people across the world have a little more comfort in their lives.As a Customer Service Coordinator you will have the opportunity to provide support and direction for the Triad Process; while providing support to the Branch One Mission and Vision.i Your contributions will have a direct impact on the business by ensuring orders are filled in a timely and accurate manner.i The team you will be working with is communicative, supportive, and values being open and supportive of each other.iiSo, what will you be doing as a Customer Service Coordinator?PRIMARY DUTIES:Communicate with customers in a timely manner via email regarding orders, pricing, delivery information, and quality concerns.Input orders, calculate footage, and prepare work orders.Arrange transportation.Review billing for accuracy.Prepare and apply packaging labels to products for shipment in the warehouse.Work with auxiliary programs for outside carriers.iSECONDARY DUTIES:Monitor inventories, allocation of goods, transportation needs, loading procedures, trailer substitutions, and consolidation of orders.Enter orders in computer/coding.Obtain credit approvals and figure COD amounts.Follow up with customer on back orders/problems.Follow up/inquiries with Master Scheduler.Ensure Customers are aware of Branch One shipping schedules.To be successful in this role, you'll need:Excellent verbal and written communication skills.Product familiarity.Good computer skills and the ability to work with numbers.At least one year of previous customer service experience.Ability to exemplify a cooperative attitude necessary to work with all department and management teams.Reasons Youill Love It HereOur benefits may vary slightly from one location to the next, but what you will find, is that we offer: medical, dental, and vision insurance; as well as paid vacation, paid personal time, and various opportunities to give back to your local community.i One convenient fact about our medical plan, is that we offer tele-visits, so you donit have to leave the comfort of your home when you are feeling under the weather!i We also strongly encourage and provide opportunities for learning and professional development.i Our Learning and Development team has put together in-house training on subjects like front-line supervisor essentials, how to manage conflict in the workplace, and many others.What to Do NextNow that youive had a chance to learn more about us, what are you waiting for!i Apply today and allow us the opportunity to learn more about you and the value you can bring to our team.i Once you apply, be sure toicreate a profile, and sign up for job alerts, so you can be the first to know when new opportunities become available.Our Commitment to YouWeire proud of the fact that we are strongly rooted in being an inclusive, people-focused organization.i Our company culture reflects values like integrity, ownership, and authenticity. We take these to heart, and if you do as well, youill fit right in.Leggett and Platt Inc. is committed to the full inclusion of all qualified individuals.i In keeping with our commitment, Leggett and Platt Inc. will take the steps to assure that people with disabilities are provided reasonable accommodations.Equal Employment Opportunity/Affirmative Action/Veteran/Disability EmployeriFor specific regional privacy notices please refer to ourihttp://privacy.leggett.com/privacy-notices
