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Supervisor, Mortgage Servicing Reconciliation - Navy Federal Credit Union
Vienna, VA
Posted: Nov 02, 2023 01:59

Job Description

Overview

To supervise and control the functions of Navy Federal's Mortgage Servicing Reconciliation section to ensure they are accurately and completely maintained in accordance with Generally Accepted Accounting Principles (GAAP). Supervise and monitor the maintenance, balancing, and reconciliation process for the general ledger (GL) and subsidiary ledger accounts. Oversee the reconciliation of the daily mortgage activity reports and work with Mortgage Servicing staff regarding outstanding issues, including discrepancies.

Responsibilities

  • Supervise and plan section functions related to reconciling at the loan level all Real Estate Lending (REL) Mortgage Servicing-Reconciliation General Ledger, such as application fees, corporate advances, VA funding fees, bad checks, negative CDVs, aging suspense accounts, and transitory accounts

  • Monitor processes to ensure reconciling items are correct, supported by proper documentation, and are cleared in a timely manner

  • Identify source of errors/discrepancies; research and analyzes data for errors/discrepancies above specific thresholds, document reconciliation issues for resolution/corrective action

  • Establish qualitative and quantitative measures to meet compliance goals and expectations

  • Analyze workflow, procedures and practices; make recommendations/implement corrective action to improve quality and/or efficiency

  • Collaborate with other REL staff and other NFCU staff to research, analyze and resolve account related discrepancies

  • Ensure resolution of a range of escalated discrepancies and appropriate response to inquiries through collaboration with various internal contacts across the organization

  • Analyze, develop, document, and monitor accounting systems and procedures for account reconciliations to ensure compliance with generally accepted accounting principles (GAAP) and regulatory accounting principles (RAP)

  • Ensure operations meet Automated Clearing House (ACH) rules and regulations, investor guidelines, state and federal regulations and Navy Federal policies and procedures

  • Act as liaison for, FNMA, FHLMC, VA, FHA, CFPB, PWC, NCUA and other regulatory audits, responding to audit requests in support of other business units as well as Mortgage and Equity Servicing

  • Perform supervisory/managerial responsibilities

  • Ensure adequate/skilled staffing; select employees

  • Establish performance goals and priorities

  • Prepare, conduct and review performance appraisals

  • Develop, mentor and counsel staff

  • Ensure section/branch goals and objectives align with division/department strategy

  • Ensure efficiency of operations

  • Leadership Level - Supervise daily activities

  • Perform other duties as assigned

Qualifications

  • Working knowledge regarding mortgage industry regulations such as Regulation X, Regulation Z and TRID and investor guidelines/requirements of Fannie Mae, Freddie Mac, Ginnie Mae, FHA, VA, HUD, etc.

  • Experience in progressively responsible positions which reflect the ability to lead a multi-function operation

  • Progressively responsible experience which demonstrates a thorough knowledge of management practices, accounting principles, practices, laws and regulations preferably in a corporate/financial environment

  • Experience in supervising and leading employees

  • Advanced skill in exercising initiative and using good judgment to make sound decisions

  • Advanced skill interacting tactfully and effectively in difficult situations

  • Advanced organizational, planning, time management, and problem solving skills

  • Effective experience applying techniques used in analyzing and reporting financial information

  • Advanced verbal and written communication skills

  • Effective database and presentation software skills

  • Effective word processing and spreadsheet software skills

  • Extensive accounting related experience, preferably in a financial institution, which includes reconciliation and adjustments

  • Significant skill in applying accounting techniques related to posting and balancing accounts and the management of general ledgers

  • Experience which demonstrates a working knowledge of automated financial systems, BI systems, and reporting applications, such as PeopleSoft, Black Knight systems, BDRW, Monarch, Analytics Agent, and an understanding of technology related to reconciling and adjusting financial accounts

  • Knowledge of Federal Reserve and state regulatory requirements

  • Advanced knowledge of the techniques and systems used in the management, analysis and reporting of financial information

Desired Qualification(s)

  • Certified Public Accountant

  • Institute of Management Accounting Certification

  • Bachelor's Degree in Business, Finance or related field or equivalent education/experience

  • Knowledge of Navy Federal objectives, policies & procedures, organizational and functional relationships

Hours: Monday - Friday, 7:00AM - 3:30PM

Location: 820 Follin Ln, Vienna, VA 22180

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14997



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