Position Summary:
We are seeking a highly motivated and enthusiastic individual to serve as our Collections Specialist for a rapidly growing and dynamic property management organization. The Collections Specialist is responsible for property collections, forwarding outstanding balances to the appropriate party once attempts to collect have been exhausted, setting up and executing payment agreements for current and prior residents, and posting rent payments. This is an outstanding career opportunity for an energetic professional to be part of a passionate team of A players.
Accountabilities:
Contacting current residents with outstanding rent balances to improve overall collections for each site.
Setting up and executing payment agreements for current and prior residents. Monitoring for compliance with agreements and taking action when needed.
Forwarding outstanding balances to collections once internal attempts to collect are exhausted.
Ensure outstanding balances are written off timely and correctly from resident account ledgers.
Post employee rent deduction payments to resident account ledgers.
Post payments received from one property to another property to compensate for the discount benefit employees receive for living onsite.
Post payments received by local Housing authorities
Post and properly allocate payments received for former accounts (bad debt or attorney checks)
Other tasks or duties as assigned by the Director of Compliance
Who You Are:
Thorough understanding of Landlord Tenant Law
Ability to execute compassionate but firm collection efforts
Strong accounting acumen (debits and credits)
Detail oriented, organized
Ability to work independently
Above-average ability to communicate with co-workers and residents both verbally and in writing.
Computer skills and ability to learn specialized software, including Entrata and Nexus.
Candidates will be required to pass a criminal background investigation and drug screening.
Why You Should Choose a Bonaventure Career:
Our Culture
You would join a dynamic team of -A- players who are driven to success through accountability, opportunity, and rewards for performance
A highly engaged workforce who collaborate with stunning colleagues (YOU!), focused on outcome, supported by data
You will succeed through living our Core Values. This is our heartbeat, our focal point to ensure we all remain true to Bonaventure and the long-term vision
You join a team intensive towards continuous improvement utilizing radical transparency and honest conversations on successes and opportunities
Our Growth
We offer diverse services and derive revenue from multiple sources strengthening our fiscal presence
The need for our portfolio of businesses is rapidly expanding in markets we are in and markets we are entering - our services are in high demand
Bonaventure has developed, acquired or managed over $3 billion of multifamily assets over the past 20 years and we currently manage over 6,000 multifamily units
Our People
As we have grown, our employees have been provided with numerous opportunities and avenues for growth
We are a driven team of professionals that like to win
We are opportunity and solution focused
All employees have quarterly conversations with their supervisors to discuss fit with core values and what parts of the job and performance are working or not working
We are committed to Inclusion and Diversity for all employees, vendors, applicants and customers, celebrating the differences and similarities of one humankind
EOS (Entrepreneurial Operating System)
Ensures alignment, transparency and clarity about our long-term vision and how we will get there
Summarizes vision, core values and future plans in two pages
Defines roles and responsibilities of every job in the organization
Our Benefits
Comprehensive Benefit Plans
Four weeks of Paid Time Off and Seven Paid Holidays
401k
Bonus Potential (most roles)
Competitive wages
Our Core Values:
Growth - We create enduring value by continuously moving forward, innovating, and improving.
Attitude - We display and motivate others with our positive attitude and driven work ethic.
Collaboration - We do our best work when we work together. Every individual is encouraged to contribute because our next great idea can come from anyone.
Impact - Our effort produces measurable, meaningful results.
Accountability - We take personal ownership for our actions, commitments, and performance.
Reputation - Nothing is more important than our reputation.
About Bonaventure:
Founded in 1999, Bonaventure is a private equity real estate company headquartered in Alexandria, VA. Bonaventure specializes in multifamily design, development, construction, redevelopment, asset management and property management, primarily in the Mid-Atlantic and Southeastern US. Bonaventure is fully integrated to oversee every phase of the acquisition, management, and disposition of our properties. With over $1.75 billion in transactions, $500 million worth of HUD loans, 7,500 residents, and 225 employees, Bonaventure boasts a full suite of multifamily property management and investments capabilities, a Class A construction company, and a portfolio of apartment homes in 2 states and 26 communities.
Bonaventure is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Bonaventure is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.All employment decisions at Bonaventure are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Bonaventure will not tolerate discrimination or harassment based on any of thesecharacteristics. Bonaventure encourages applicants of all ages.
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