Mgr, Operations Training
Description
OPERATIONS training manager
job Description
The Operations Training Manager leads System Operator and Power System Coordinator training activities for Southern Company including the Alabama, Georgia, and Mississippi Transmission Control Centers and the SCS Power Coordination Center (PCC). Responsibilities include developing transmission operators for NERC Certification and successful shift operations, providing the required Continuing Education Hours (CEH) to maintain NERC Certification, and continually enhancing training and drills in pursuit of operating excellence. The Operations Training Manager will also lead the training activities for the development and continued growth of Georgia Distribution Control Center operators. The Operations Training Manager will team with each control center manager and their staffs in the development, planning, administration, and delivery of training, coordinating formal and on-the-job training activities among their respective staffs and working to achieve consistency and efficiencies among the operating companies.
The Operations Training Manager will provide performance management for direct report employees: GPC Transmission Training Supervisor, APC Transmission Training Supervisor, and four PCC Trainers. The Training Manager is also responsible for budget management, compliance with all NERC Reliability Standards related to training, and setting the strategic direction for operator training, training materials, and training techniques.
JOB RESPONSIBILITIES
Provide leadership and strategic direction for the entire Power Delivery operator training organization, evolving approaches to meet changing workforce needs
Work closely with Power Delivery Operations management at APC, GPC and MPC to ensure that their training needs are met
Work to gain consistency across all Power Delivery operator training functions
Provide performance management for all direct reports, currently consisting of 2 training supervisors and 4 trainers
Provide for performance management and professional/personal development for all employees in the organization. Provide timely input to supervisors on training progress of operators in training
Manage the development and delivery of training to operations personnel and provide leadership for all training related activities
Build and manage effective relationships with industry peers
Model and support our Safety Excellence and human performance initiatives
Lead and reinforce a culture that values diversity, equity, and inclusion
Lead and/or participate in the hiring process for new operators in the PCC
Participate at an industry level within NERC, SERC, and the NATF in shaping the future of system operator training, best practices, and standard requirements
Ensure all applicable compliance requirements are met for the training organization and all related training requirements. Maintain training records
Represent the PCC on system level committees as required
JOB REQUIREMENTS
Education Requirements:
A four-year college degree preferred
In lieu of a college degree, 6 years of power system operations experience is required
Engineering degree (from an ABET accredited institution) is a plus
Experience Requirements
Must have or be able to quickly acquire NERC Certified System Operator certification
Power delivery operations and/or generation operations experience is required
4 years power delivery operations or generation operations experience preferred
Performance Management experience is strongly preferred
Training experience for power delivery operators or generation operators is a plus
Knowledge, Skills, & Abilities
Knowledgeable in all phases of the Systematic Approach to Training (SAT)
Knowledge of NERC Continuing Education Program requirements
Knowledge of power delivery operations and generation operations activities
Knowledge of NERC Reliability Standards
Demonstrated leadership abilities
Excellent interpersonal skills, oral and written communication skills; ability to interface with individuals at all levels inside and outside the company
Strong organizational and project management skills
Skills related to team building, managing relationships, and diversity best practices.
Ability to lead and develop a diverse workforce working at different locations while maximizing team effectiveness
Ability to set high expectations of team and hold them accountable
Behavioral Attributes:
Exemplifies Our Values: Safety First, Unquestionable Trust, Superior Performance, Total Commitment
Demonstrates competence in all parts of Leadership Competencies: Business Execution, Communication, Relationships & Networking, Innovation, Development of Others, and Diversity, Equity Inclusion.
Committed to the Move to Equity.
Prioritizes work of self and others to ensure schedules are met
Shows teamwork, communicates effectively, and helps foster a team environment.
Takes personal responsibility for the quality of team's work
Demonstrates assertiveness and ability to influence others tactfully
Incorporates vendors / contractors and other employees into decision-making when necessary, acting in a lead role to ensure quality decisions are made
Considers financial implications of decisions and actions to ensure cost are controlled
Alabama Power provides the valuable combination of competitive prices, reliable electricity supply and unparalleled service to 1.4 million homes, businesses and industries in the southern two-thirds of Alabama123.
SouthernLINC Wireless is the wireless communication service from Southern Company which combines multiple communication services into one handset or installed device, including Instant LINC two-way radio, phone service, numeric and text messaging, and wireless data and Internet access. SouthernLINC Wireless operates in the Southeast and targets businesses, government and Southern Company subsidiaries.
Southern Company Gas provides for the energy needs of millions of U.S. households and businesses. As the largest natural gas-only distribution company in the United States, with more than 150 years of history behind us, we're working to ensure that Americans have access to an abundant, safely delivered supply of natural gas for decades to come. We offer our customers a wide range of energy services under one umbrella: seven regulated utilities as well as non-regulated businesses that offer retail, wholesale and storage services.
Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is consistently recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeogiaPower.com and connect with the Company on Facebook ( Facebook.com/GeorgiaPower ), Twitter ( Twitter.com/GeorgiaPower ) and Instagram ( Instagram.com/ga_power ).
Mississippi Power a subsidiary of Southern Company, serves southeast Mississippi. We have a history of customer and community service, economic development leadership, environmental stewardship and employee involvement.
Southern Nuclear's top priority is the safety and health of the public, our employees and the environment. We are committed to the safe operation of our nuclear generating facilities with equipment and systems that meet strict Nuclear Regulatory Commission safety and design regulations. Each Southern Nuclear employee is committed to instilling Institute for Nuclear Power Operations' "Principles for a Strong Nuclear Safety Culture" in every aspect of their responsibilities.
Southern Power , a subsidiary of Southern Company, is a leading U.S. wholesale energy provider meeting the electricity needs of municipalities, electric cooperatives, investor-owned utilities and other energy customers. Southern Power and its subsidiaries own 47 facilities operating or under construction in 11 states with more than 12,800 MW of generating capacity in Alabama, California, Florida, Georgia, Maine, Minnesota, Nevada, New Mexico, North Carolina, Oklahoma and Texas.
Southern Company (NYSE: SO) is a leading energy company serving 9 million customers through its subsidiaries as of Jan. 1, 2019. The company provides clean, safe, reliable and affordable energy through electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company serving wholesale customers across America, a leading distributed energy infrastructure company, a fiber optics network and telecommunications services . Southern Company brands are known for excellent customer service, high reliability and affordable prices below the national average. For more than a century, we have been building the future of energy and developing the full portfolio of energy resources, including carbon-free nuclear, advanced carbon capture technologies, natural gas, renewables, energy efficiency and storage technology. Through an industry-leading commitment to innovation and a low-carbon future, Southern Company and its subsidiaries develop the customized energy solutions our customers and communities require to drive growth and prosperity. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and govern our business to the benefit of our world. Our corporate culture and hiring practices have been recognized nationally by the U.S. Department of Defense, G.I. Jobs magazine, DiversityInc, Black Enterprise, Forbes and the Women's Choice Award. To learn more, visit www.southerncompany.com.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Field: Engineering
Job Type: Standard
Primary Location: Alabama-Metro Birmingham/Eastern AL-Birmingham
Operating Company: The Southern Company
Job Type: Standard
Travel (Up to...): Yes, 25 % of the Time
Work Location(s):
APC Corporate Headquarters - 600 North 18th Street (600BIRMINGHAM)
600 North 18th Street
Birmingham, 35203
Req ID: SCS2010872
