Position Summary:
We are seeking a highly motivated and enthusiastic individual to serve as Maintenance Technician for a rapidly growing and dynamic property management organization. The Service Technician is responsible for the overall curb appeal, property maintenance, amenity inspection, budgetary guidelines, and most importantly leading and developing the service team. This is an outstanding career opportunity for an energetic Service professional to be part of a passionate team of A players.
Accountabilities:
Lead and participate in training classes, development plans, online learning, and meetings.
Lead and ensure that all safety guidelines, recommendations, meetings, and certifications are in compliance.
Manage and ensure that all on-call emergencies are handled in a timely manner.
Partner with the Property Manager to align on budget parameters, expectations, recommendations, needs, to ensure a cohesive go forward plan at all times.
Communicate timely with residents, vendors, and property management team.
Partner with the team to ensure that the grounds, buildings, and other community features are in good standing and ensure excellent curb appeal at all times.
Promotes good community relations through courteous and timely response to all resident, and vendor needs and concerns.
Ensures every interaction in the community, on the phone, and via email are of the highest level are in line with our passion for excellent service.
Manage and ensure that all open service requests are handled per our policies.
Expert knowledge and use of general maintenance equipment.
Other tasks or duties as assigned by the Property Manager as well as Direction of Maintenance.
Who You Are:
Minimum of 2 years' experience in the multi-family industry.
HVAC Experience in apartment maintenance including electrical & plumbing diagnostics/repair, and HVAC certification (CFC Universal).
Above-average ability to communicate with clients and with co-workers both verbally and in writing.
Computer skills and ability to learn specialized software, including Entrata and Nexus.
Ability to work a varied schedule, including some weekends, holidays, and a rotating on-call schedule.
Ability to learn and comply with industry legal requirements, especially related to Federal and Local Fair Housing Laws.
Provide a valid driver's license and have reliable transportation.
Candidates will be required to pass a criminal background investigation and drug screening.
OurCoreValues:
Growth - We create enduring value by continuously moving forward, innovating, and improving.
Attitude - We display and motivate others with our positive attitude and driven work ethic.
Collaboration - We do our best work when we work together. Every individual is encouraged to contribute because our next great idea can come from anyone.
Impact - Our effort produces measurable, meaningful results.
Accountability - We take personal ownership for our actions, commitments, and performance.
Reputation - Nothing is more important than our reputation.
OurBehavioralNorms:
We are a high-performance team - we act with urgency, transparency, provide lots of context and always act in Bonaventure's best interest.
We have a sales mindset across the company, where every team member is constantly on the lookout for our next new opportunity.
We are a customer-centric team that obsesses over how we can exceed the expectations of our customers. We have an insatiable desire to know how our competitors are performing and beat them.
Everyone understands how they and others contribute to the success of Bonaventure.
Decision making throughout the company is data-informed and fact-based.
About Bonaventure:
Founded in 1999, Bonaventure is a private equity real estate company headquartered in Alexandria, VA. Bonaventure specializes in multifamily design, development, construction, redevelopment, asset management and property management, primarily in the Mid-Atlantic and Southeastern US. Bonaventure is fully integrated to oversee every phase of the acquisition, management, and disposition of our properties. With over $1.75 billion in transactions, $500 million worth of HUD loans, 7,500 residents, and 225 employees, Bonaventure boasts a full suite of multifamily property management and investments capabilities, a Class A construction company, and a portfolio of apartment homes in 2 states and 26 communities.
Bonaventure is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Bonaventure is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.All employment decisions at Bonaventure are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Bonaventure will not tolerate discrimination or harassment based on any of thesecharacteristics. Bonaventure encourages applicants of all ages.
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